Olha Strielkina Email and Phone Number

- Developed and refined design concepts and layouts for both print and digital projects, ensuring a consistent and visually appealing design.- Actively participated in cross-functional brainstorming sessions, contributing innovative ideas and creative insights to project discussions.- Provided support for crafting visual elements tailored for websites and social media platforms, enhancing the company's online presence.- Proficiently utilized Adobe Creative Suite software to craft high-quality graphics, layouts, and images.- Played an active role in the production of marketing collateral, including banners, posters, and signs.

- Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos- Retouched skin blemishes and tattoos and removed unwanted images from objects with Adobe Photoshop- Provided clients with photo restoration services in a timely manner

- Receiving and managing incoming calls from clients- Assisting callers with inquiries, issues, or requests, and offering solutions or information- Addressing customer questions about products, services, policies, or procedures- Keeping track of call volumes, call duration, and other relevant metrics- Maintaining a polite, professional, and empathetic tone when interacting with customers- De-escalating tense situations and managing irate or difficult customers effectively

- Developed a product implementation to enhance Biscuit-Chocolate brand in-store- Held negotiations with store management regarding expanding the brand's representation- Ensured products are appropriately shelved, well presented and correctly priced at all times- Sold products at retail outlets- Collaborated with store management and marketing teams to set up promotional displays, signage, and materials to highlight sales or special offers.

Responsible for overseeing product rotation.Analysis of sales data and customer feedback to identify trends and opportunities for improving product presentation and sales performance.Responsible for ensuring that products were accurately priced, and price tags or labels were clear and easy to read for customers.Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck).