Office Manager:- Oversee all administrative functions within a busy criminal defense firm, ensuring smooth day-to-day operations- Coordinate client appointments, court dates, and attorney schedules to optimize efficiency and client service- Manage office supplies, equipment, and facilities to ensure a well-maintained and organized work environment- Act as a central point of contact for clients, providing exceptional customer service and addressing inquiries promptly- Supervise administrative staff, delegate tasks, and provide training to support team effectiveness- Utilize problem-solving skills to address challenges and find efficient solutions to office-related issues- Manage QuickBooks for the firm, including invoicing, accounts payable, and financial reporting- Oversee payment management processes, ensuring timely and accurate processing of client payments and firm expensesParalegal:- Draft and file a variety of legal documents essential to criminal defense cases, including motions and pleadings. - Manage case files, ensuring all deadlines and court requirements are met in a timely manner- Assist attorneys with tasks relating to client cases. - Communicate effectively with clients and court personnel to facilitate case progress and resolutionNotary Public:- Provide essential notary services to clients, including the execution of pleas, and other legal documents- Verify the identity of signers and ensure the proper execution of documents in compliance with notary identification requirements

- Draft and file legal documents, including motions, and correspondence- Manage case files and ensure all deadlines are met in a timely manner- Assist attorneys with hearing preparation. - Communicate with clients and court personnel as necessary to facilitate case progress and resolution- Provide friendly and empathetic support to clients, ensuring they feel heard and valued throughout the legal process- Manage office tasks, including scheduling appointments, maintaining records, and handling correspondence- Utilize Spanish language proficiency to interpret for Spanish-speaking clients, facilitating clear communication and understanding between clients and legal team-Offers notary services to clients for pleas and other legal documents

- Draft legal documents via Legal Solutions - Build client profiles, manage cases, and draft documents via Westlaw program- New client intake over the phone and in-person- Tending to both inbound and outbound fax/calls- Drafting letters to clients, law firms, and opposing party- Payment collection and processing- Organizing and updating attorney schedule of meetings, court appearances, etc. - Creating and updating client folders to be used in court appearances.

- Working under general supervision and in a team environment- Assist with delivering and operating audiovisual equipment, computers, and networked controllers. - Perform scheduled delivery and setup of classroom technology and presentation systems, including support of classroom computers.- Perform routine checks, replacement of consumable parts, cleaning, and basic calibration operations to ensure that equipment performs properly. - Audiovisual equipment includes computers, LCD Projectors, 16mm film projectors, audio and video recorders/players, document cameras, and sound amplification systems. - Track and record information logs after every in-person or on the phone interaction with customers to enhance communication throughout the department. - Provided in-person and over the phone technical support to professors and teaching assistants.- Completed customer requests via telephone; answering or referring inquiries.

- Answer inbound telephone calls from customers wishing to place orders.- Provide superior customer service by entering customer orders into the order system accurately, relay information on current discount offers, respond to questions about merchandise, and explain various shipping options and rates.- Transfer customers with elevated needs to appropriate personnel.- Contact customers to fix discrepancies on previously placed orders.- Culturally sensitive to the needs of all customers- Other responsibilities as assigned