Olga Maguire

Olga Maguire Email and Phone Number

. @ National Transport Authority
dublin, dublin, ireland
Olga Maguire's Location
Dublin, County Dublin, Ireland, Ireland
Olga Maguire's Contact Details

Olga Maguire personal email

n/a

Olga Maguire phone numbers

About Olga Maguire

Motivated self-starter with a broad experience in team management, campaign and inventory management, high quality online customer support, social media, recruitment, on-boarding and training, process analysis, motivation, career guidance and development, online fraud prevention and site compliance within multinational companies.Experienced in creating and managing high performing teams and team strategy, focused on high quality performance and professional development.Specialities: Technical : 24/7 Real Media, Atlas Acipiter,Comscore, Doubleclick, Conversocial.Client facing: Training and Development, Client liaison and stakeholder relationship building, negotiation, customer support.

Olga Maguire's Current Company Details
National Transport Authority

National Transport Authority

View
.
dublin, dublin, ireland
Website:
nationaltransport.ie
Employees:
195
Olga Maguire Work Experience Details
  • National Transport Authority
    Customer Contact Manager
    National Transport Authority Sep 2022 - Present
    Dublin, County Dublin, Ireland
    View
  • Sse Airtricity
    Digital And Social Media Lead - Ccma Professional Of The Year Highly Commended 2017
    Sse Airtricity May 2016 - Oct 2022
    Ireland
    Awarded Irish Team Leader of the Year, with Special Commendation, at the CCMA awards 2017Managing Digital Support Team of 13 responsible for online customer support via instant webchat, Twitter, Facebook, Instagram and emailWorking directly with clients on complex and contencious cases Creation, development, roll out and communication of online and social strategy to key stakeholders to continue idea generation and implementation Increased response rate on social media of 200% and an 80% uplift in response time in 18 month period due to implementation of new strategy Creation and achievement of team Kpi's. The Digital team is one of the best performing in the Customer Success areaOngoing analysis of social media customer support accounts in conjunction with the Marketing, Customer success and Communications teamsDeveloping the company social media strategy in line with the leadership teamResponsible for all social media and personal & corporate branding sessions for all teamsWorking to create a trusted team environment with a strong focus on team career development and positive atmosphere
    View
  • Maguire Training Ireland
    Senior Trainer
    Maguire Training Ireland Jan 2015 - Oct 2022
    Dublin
    Collaborating with clients to understand training needs and creating training solutions Running training courses in digital media, employee relations, recruitment, stakeholder management and client interactionGrading of trainee examinationsFeedback and career guidance
  • Irish Water
    Roi Marketing Communications Specialist
    Irish Water May 2015 - May 2016
    Dublin
    Creating and managing new marketing solutions in collaboration with various stakeholders.Developing relevant advertising strategies using various mediums to reach desired target audience.Regular communication with internal management and external suppliers regarding new advertising solutions.Creation of new online systems to accelerate work requests and allow visibility of status.Communicating the planned advertising strategy to all departments.Developing external exhibition strategy, attendee interaction solutions and collateral creation.
    View
  • Twitter
    Emea Ad Operations Team Lead
    Twitter May 2014 - Feb 2015
    Dublin
    Leading the Ad Operations Support Team to ensure global delivery of Twitter promoted product suite Managing team performance to ensure high quality support within SLACommunicating and working closely with stakeholders to understand and provide support for growing business needsDeveloping strategy to ensure growth and Development of the teamRecruitment, on boarding and training of new recruits within the teamPromotion and communication of team within the larger business to ensure visibility of team and opportunities
    View
  • Linkedin
    Ad Operations Team Lead
    Linkedin Nov 2011 - May 2014
    Dublin
    Leading the Campaign Planner Team to ensure delivery of high quality Linkedin Marketing Solutions for the EMEA region sales teamsRecruitment, onboarding and training of teamsImplementation of new inbound workflow to monitor quality and SLAStrategic planning Working with the EMEA management team on process implementation, forward planning, departmental development and growth.Communicating new process and workflow change across Global teamsAligning with sales management to understand their business needsWorking with external Linkedin Partners, monitoring, editing and communicating best practice methodsTraining, guiding and assisting new recruits to ensure integration into the team and the organisationPromotion and development of intern programme with external universities Creation of Intern rotation programmeUndertook the Talent Solutions Sales Effectiveness Training course to further develop knowledge of Linkedin Suite of products.
    View
  • Trader Media Group
    Roi Digital Team Leader/Online Ad Operations Traffic Manager
    Trader Media Group Jun 2008 - Nov 2011
    Dublin
    Managing Ad Operations Team on all online ad operations. Client recommendation and guidance.Offering client solutions for use of Trader Media product suiteBanner placement, inventory, targeting, reporting. Responsible for internal training for all online advertising products and future developments.Managing Digital Support Team on all available online products. Responsible for resolution of serious customer service issues.Responsible for implementing Trust and Safety process Working with external parties to ensure safety compliance was adhered toCollaborating with financial institutions to monitor online payment securityGuidance and integration of new recruits to team
    View
  • Mindmap Communications
    Account Manager
    Mindmap Communications Feb 2007 - Feb 2008
    Account Management: Managed a porfolio of high profile accounts, advising on media options and formats within restricted budget and time frames. Working with publishers to get the best product and price for the client.Meeting with clients regularly and prospecting potential new clients
  • Armadilo Design
    Commercial Director/Company Founder
    Armadilo Design Feb 2002 - Apr 2007
    Company founder: Established and operated Armadilo Design for 5 years. Solely responsible for launching and marketing product throughout Ireland and into UK. Logistics: Organisation of all overseas productionFinance: RemittanceBrand recognition: Pushing the company into the public domain, attending and representing the brand and product at various exhibitions Sales: Conversion of 100% of all sales throughout Ireland and UK
  • Rubicon Advertising
    Account Manager
    Rubicon Advertising Aug 2000 - Feb 2002
    Account ManagerDaily management of portfolio of clients - helping to advise on best media platform and ensuring all campaigns run live on time and within budget

Olga Maguire Skills

Online Advertising Account Management Business Development Advertising Management Customer Service Digital Marketing Leadership Digital Media Online Marketing Client Development Negotiation Sales Marketing Training Product Marketing Salesforce.com B2b Crm Ppc Social Media Marketing E Commerce Analytics Lead Generation Email Marketing New Business Development Mobile Marketing Employee Training Team Motivation Presentations

Olga Maguire Education Details

  • University Of Derby
    University Of Derby
    Business Management
    View
  • Alexandra College, Dublin
    Alexandra College, Dublin
    Leaving Certificate
  • Training And Development Special Purpose Award
    Training And Development Special Purpose Award
    Training And Development Level 6

Frequently Asked Questions about Olga Maguire

What company does Olga Maguire work for?

Olga Maguire works for National Transport Authority

What is Olga Maguire's role at the current company?

Olga Maguire's current role is ..

What is Olga Maguire's email address?

Olga Maguire's email address is om****@****din.com

What is Olga Maguire's direct phone number?

Olga Maguire's direct phone number is (850) 372*****

What schools did Olga Maguire attend?

Olga Maguire attended University Of Derby, Alexandra College, Dublin, Training And Development Special Purpose Award.

What skills is Olga Maguire known for?

Olga Maguire has skills like Online Advertising, Account Management, Business Development, Advertising, Management, Customer Service, Digital Marketing, Leadership, Digital Media, Online Marketing, Client Development, Negotiation.

Who are Olga Maguire's colleagues?

Olga Maguire's colleagues are Tom Barry, Simon Ward, Ian Gourley, Rama Nagamootoo, Raghuveer Kumar, John Malone, Barry Ryan.

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