Olga Saray Email & Phone Number

Helsinki, Fi

Espoo, Uusimaa, Finland

As a Brand Manager within NPD & Global Marketing, I have:✨ Proven ability to translate consumer insights into market-winning beauty products.✨ Skilled in conducting market research, identifying emerging trends, and developing innovative product concepts.✨ Adept at collaborating with cross-functional teams to ensure seamless product development and launch execution.✨ Experience in managing global product launches and tailoring campaigns for key markets.✨ Passion for driving growth and exceeding expectations throughout the entire product lifecycle.

Helsinki Metropolitan Area

As a Consumer Care Specialist for Lumene's D2C channel, I provided exceptional support and built strong customer relationships. My responsibilities included:🤝 Collaborating with external partners to seamlessly manage orders, returns, and cancellations, ensuring a smooth and positive customer experience. 🤝 Serving as the primary point of contact for all D2C customer inquiries, responding to emails and communications with a solutions-oriented approach. 🤝 Analyzing consumer care data and generating insightful reports for stakeholders, providing valuable insights to inform business decisions and improve customer satisfaction.

Helsinki, Uusimaa, Finland

As Beauty Advisor in Charge at Lumene's flagship counter in Sokos Helsinki, I was responsible for:💄 Handling daily tasks like managing inventory and giving product demonstrations. 💄 Creating eye-catching displays and running special sales events to attract customers. 💄 Providing excellent customer service and meeting sales goals, including making one of the biggest sales ever at the counter. 💄 Working with the marketing and sales teams to promote the Lumene brand online and in the store.💰 Key Highlight: Achieved one of the largest single-transaction sales on record.

Helsinki, Uusimaa, Finland

- Working as a member of EY Russia Desk team auditing Finnish’ companies Russian subsidiaries- Auditing Finnish based and international companiesThis is a project-type work that requires good teamwork skills and the ability for continuous learning.

Helsinki, Uusimaa, Finland

Vantaa

In the role of Commercial Assistant at Philips Oy my key areas of responsibility were:- Co-operation with international stakeholders- Order receiving and processing in SAP- Customer service via phone and email- E-invoicingand other sales and marketing support tasks.

Joensuu Area, Finland

Bartender's job is fun, versatile and some times challenging. I like the feeling of creative freedom so I can create my own cocktails or show my skills according to the customer's wishes. There's always something new to learn and I love it.My work included customer service, cash handling and cleaning of my workstation.

Nilsiä

This was my first work experience working as a restaurant manager. The restaurant of Karvio's Holiday Center was small and the menu was simple, so I managed to work as a chef as well. I liked the feeling of little pressure because for the first time all the responsibilities were on me. I did good and learned something new so overall it was a great summer job experience.

Tahkovuori

I worked as a bartender/waitress in the restaurant Tirol for a winter season. In addition to ordinary catering tasks, a big part of my job was to take care of customers and bigger parties, including food and drink serving and entertaining.

Tampere Area, Finland

I started my work at Room Espace shortly after it was founded by an entrepreneur. It was crazy exciting and totally new work experience for me. I was able to see this company growing fast and continuously in a short amount of time. As a game manager, my job included everything possible from game booking and daily accounting to customer service and game room cleaning. This one was definitely one of my favorite places to work.

Master'S Degree, Accounting And Corporate Law

Finishing up my master's degree. Bachelor's degree in Accounting and Taxation with minor in marketing and HR. Bachelor thesis in 2019.

Estenomi/Bachelor'S Degree, Beauty And Cosmetics

Exchange Student, Business Administration And Management, General

Master's degree student exchange for spring semester of 2021. Took advanced English language and organizational behavior courses.

Exchange Student, Business And Marketing

International student exchange for autumn semester. I did my bachelor exchange at the University of Nottingham, China. All studies were.

High School Graduate

Activities and Societies: Student Board Member, Treasurer, 2010-2012Matriculation examination 2012-2013