• Identifying improvement opportunities across R2R Service Lines• Managing headcount productivity• Leading several global networks across SSC Centers in various locations all over the world• Collaborating & creating alignment with cross-functional teams• Running cross-center improvement projects (in particular, assisted &autonomous RPAs)• Conducting feasibility studies• Defining process requirements and translating them into technical specifications• Creating mock-ups/prototypes• Creating roadmaps, project plans• Coordinating development and testing activities• Cooperating with SAP IT team do identify and deploy system improvements• Developing capability building plans, competency matrixes and development plans

• Identifying opportunities for automation and efficiencies throughout the E2E• Facilitating the design of automation initiatives. Validating results• Supporting global initiatives deployment for R2R in the center• Participating in TSQ MORs and driving efficient discussion with stakeholders• Managing headcount productivity for E2E• Building cost benchmark for the E2E • Providing ongoing support to Market Account Lead and E2E Lead to validate the local hotspots pertaining to the E2E, for follow up and closure of E2E specific actions from the MOR/QER

• Leading and growing the team (on-site and virtual)• Performing Inter-company vendor reconciliation, accruals posting, overdue resolution, netting and ICO form processes• Providing Intercompany reporting• Leading Lean Office activities for the Service Line• Driving process standardization with EEU Markets• Implementing Hub and SPOKe model for EEU Markets

• Supported organization with problem solving initiatives. Conducted multiple training and coaching sessions. Contributed to NBS Lviv capability building through DMAIC and Lean Office methodology deployment• Get White Belt certified. Successfully completed more than 10 projects with financial, quality and compliance benefits realized.• Supported operational master planning, performance and change management

• Coordinated cost improvement projects• Managed competency matrixes and development plans• Supported resource planning• Built and coordinated Pillar teams.

• Recorded fixed asset movements• Performed fixed asset period-end routines• Provided fixed asset Reporting