Olha Lisnycha Email & Phone Number

As a dedicated E-commerce Online Store Specialist with nearly two years of experience, I have honed my skills in aligning digital storefronts with brand visions and ensuring seamless user experiences. My expertise spans a wide range of activities crucial for maintaining and enhancing the online presence of both brand partners and proprietary brands.Key Responsibilities:• Brand Vision Implementation: Ensuring the website consistently reflects and enhances the brand's vision and identity.• Website Improvements: Managing the end-to-end process of site enhancements, from opening development/fix tickets (Jira) to thorough ticket checks post-implementation (Salesforce).• Newsletter Management: Creating and managing commercial and transactional newsletters that drive engagement and conversions (Emarsys, Figma).• Project Management: Successfully launching and managing various projects including site blogs, CHC initiatives, and editorial pages to enrich content and user engagement.• SEO Activities: Conducting comprehensive SEO activities to improve organic search visibility and drive traffic to the site.• Competitor Analysis: Continuously monitoring and reviewing competitors to stay ahead in the market and adapt strategies accordingly.• Digital Catalog and Price List Management: Overseeing the management of digital catalogs and price lists to ensure accurate and up-to-date product information.• Product Descriptions and Translations: Coordinating the creation and translation of product descriptions to cater to diverse market needs.• Site Performance Analysis: Analyzing, sharing, and reacting to site performance indicators on a daily basis to optimize user experience and sales performance.• CRM Activities: Managing CRM automations, SMS campaigns, and database analysis to enhance customer engagement and retention.• User Experience (UX) Optimization: Enhancing site usability and customer experience through data-driven insights.• Data Analysis: Utilizing analytics tools to track and report on key performance indicators (KPIs).• Cross-functional Collaboration: Working closely with marketing, sales, and IT teams to achieve business objectives.