- Analyze all customer requirements and develop solutions to complex problems and provide assistance to a variety of services and products.- Ensure compliance to all management reporting requirements and monitor work according to company policies.- Assist global staff in work and design procedures to generate profitable sales in both existing and new business accounts.- Develop and maintain excellent relationships with key customers in organization and prepare various vertical market strategies to enhance growth.- Facilitate and develop various projects to ensure optimal customer delivery for both domestic and international locations.- Coordinate with operational staff and ensure all work according to customer requirement at multiple sites

- Developing and sustaining solid relationships with key clients that bring in the most income for the company.- Addressing and resolving key clients’ complaints.- Acting as the main point of contact between key clients and internal teams.- Supervising the account teams assigned to each key client.- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.