Olha Katiushchenko Email & Phone Number

I have more than 15 years of experience in managing business operations.Key skills: • strategic planning and strategy implementation• organizational design and organizational transformation• business processes design, optimization, and automation (Scrum, Kanban)• leading a Project Management Office, managing operational excellence projects (Lean)• implementation of ERP systems, development and implementation of web platforms; software development• building and developing a service culture• management reporting creation and automation; key company metrics control • implementation and management of the goal-setting system (OKR, KPI).About working style:• Business ProcessesI operate systems at the top level, understanding the architecture/connections and considering the supersystems' goals. I know what can be implemented and with what tools. Business process automation models contain parameters and coefficients that take into account possible changes in the external context. This provides flexibility and optimizes support costs.• IT Systems, Software DevelopmentI have experience managing software development, from creating a software architecture to its implementation in a software product. This includes managing the team of developers, product launches for the company's clients, and external sales of the product. I always focus on a system user: convenience and intuitiveness of interfaces, optimal actions for performing necessary operations.• Teams CollaborationI invest much time in fostering teams collaboration so everyone feels connected to the bigger goals. I build an environment where team members can create value and feel important. I automate routines, freeing up time for creativity and communication.I preach and practice the Agile values: individuals and interactions are always more important than processes and tools.• Data-Driven ApproachThe systems are designed in such a way, that there is quick access to the most complete relevant information at each level (data, analytics, dashboards, etc.). Data is essential for the quality of decisions. I ensure that all company information is registered in the systems and that historical data is automatically updated.• InnovationUsually, I act as a driver of innovation. I like leading pilot projects that are later implemented by others.Chief operating officer • COO

Listed skills include It Management, Project Management, Budgets, It Strategy, and 3 others.