Gustavo Borges De Oliveira Email & Phone Number

São Paulo, Sp, Br

São Paulo, Brazil

Observability chapter lead and observability enablement responsible Project a score framework which compares development teams in terms of observability best practices, the use of monitors and SLOs and BTG governance rulesEnabling the use of observability data to improve the efficiency and reduce the costs of Kubernetes clusters, increase application resilience, measure and lower the costs of applications journeys, resulting in annual savings of $3.5 million.Enabling Chile IT team in observability chapterManagement of teams which implemented real time observability methods for performance issues in financial transactions regulated by BACEN, such as PIX, Open Banking etcEmpowered development teams to generate real-time business metrics and reports with Datadog (statsd), established a dynamic backlog of non-monitored digital assets.Led a log management project based on open-source software. Furthermore, I managed a team which planned and executed load test cases using K6 in the infrastructure environment and implemented custom metrics for online business reports. Lastly, I initiated a GitOps operation to maintain synchronization and updates in the Datadog observability environment.

São Paulo, Brazil

Responsible for observability engineering subject.Responsible for LatAm infrastructure command center and monitoring systems.Successfully managed a team which increased the number of monitored digital assets by 20 times using automation to discover new elements in the environment (from 1200 to 23500). Additionally, conducted two infrastructure observability upgrades from Zabbix 4 to Zabbix 6 in Brazil and Latam, and migrated network observability from SolarWinds to Zabbix, reducing MTTA and MTTR. Responsible to APM tools enablement such as Datadog and AppDynamics and training dev teams.

Brazil

Responsible for leading and managing teams from different areas of the organization (engineering, pilots, maintenance, and instrumentation teams) to perform basic and military certification tests of the KC 390 aircraftResponsible for preparing risk analysis reports that consisted of surveying scenarios with potential risks to operations, mapping actions to minimize and mitigate possible associated eventsResponsible for the knowledge management tool in the management (documentation, organization, and dissemination of knowledge)Responsible for mapping issues related to human factors found in the development of the KC 390Responsible for the management and evolution of E2 and KC 390 aircrafts flight simulators.Responsible in the testing area for IT projects that aimed to optimize/increase the efficiency of activities related to aircraft developmentResponsible for a project which increased the efficiency of aircraft test campaigns, developed through contact with Brazilian authorities for the preparation of aeronautical chartsHome office process establishment of the entire flight test engineering area with indicators for management to monitor activities following agile scrum methodologyImplemented idea of ​​replacing a test campaign classified as high risk on the aircraft by tests on flight simulators with cost savings of US$ 300kProspecting and analysis of project feasibility to reduce product development with an increase in efficiency estimated in 1.5 months through the minimization of aircraft ferry flights to perform flight testsResponsible for interviewing and mentoring interns

Brazil

Responsible for conducting and managing teams in several testing campaigns for Legacy 450/500 aircraftResponsible for the flight test team in the certification of the Legacy 500 Levels C and D flight simulator with the certification authorities (FAA / EASA / ANAC) and technical contact with a developer partner (Flight Safety International)Responsible for the design, development, and management of the flight test team simulator in a hybrid solution of a reconfigurable simulator for several aircraft types (E2, KC 390 and Legacy 500)Reference in design and integration of IT solutions for the board which resulted in the development of solutions which increased the efficiency of the testing campaigns, resulting in savings of US $ 10M / year, through data visualization and analysis method online. At same project worked as product owner.Responsible for the Legacy 500 Flight & Reliability campaign in South America, producing daily reports for the company's board of directorsResponsible for the design and implementation of a data collection automation solution for Legacy 500 production flightsResponsible for interviewing and mentoring interns

Brazil

Responsible for testing and evaluating aircraft (Phenom 100 and Phenom 300) on their first flight, certifying they met quality standards before delivery to clients. As part of this process, performed hundreds of flights on dozens of aircraft, whose sales accounted for over US$500M in revenue/year;Technical coordination of IT/Engineering projects to Flight Test department (management and tasks coordination of the development group);Coordination of testing activities with production, planning, quality, and flight preparation teams;Responsible for actions and participant in a climate improvement group in the performance management with goals and objectives drawn up annually by management;Responsible for directing the evolution of some IT tools in the operating area;IT issues reference, focused on developing solutions in order to increase productivity rates (ScrumMaster and Project Owner assignments);Participation in some Kaizen (office) projects which aims to change department processes in order to increase productivity which brings expressive results to the involved areas.Process establishment team member for aircraft testing at Embraer (Melbourne / FL, USA) remaining allocated at the unit;Direct contact with customers and intermediation of conversations between customers and management providing reports that support decisions to the engineering team in solving problems in the field;Responsible for designing a tool to generate statistical indexes whose objective is to support boarding decision making;Conducting tests on prototype aircraft together with approval authorities or representatives in order to establish compliance with operational requirements on the aircraft.Quarterly winner of the Boa Ideia Program for the development of avionic bus reading software that optimized the team's test system, directly reducing the process by more than US$ 100 k annually;Responsible for mentoring interns

Brazil

Continuous improvement projects in existing products/processes using new software approaches resulting in a significant reduction of product development lead time and in automation;Responsible for projects related to tech development of the company (sponsored by FINEP, Research and Projects Financing) with significant gains in the integrated development of the product by reducing some processes lead time;Design and development of a Knowledge Management solution for new products which manages the traffic of information between different areas of the company, also providing management overview reports of the development process of these products;Design and development of a dynamic system for monitoring the management processes;Participation in interviews for new interns and engineering staff;Automation of processes through the use of nonlinear methods for solving problems;Support and training of personnel during the start-up of developed solutions.

Leading development of e-Business portal to Palm Inc. Worked as a product engineer into a project (supported by FAPESP) to Militar Police of São Paulo (at São Carlos). Development of Dynamic Operations Research Tool and Geographic Information System (GIS) applications.

Worked as knowledge management consultant.Leading development of Knowledge Management Soution and an e-Learning Management System (LMS) to Itaucred (Banco Itaú).Leading development of a Content Management System (CMS) to GE-Dako and Embraer. Consultant of e-GOV solutions.Support the customer’s operational start-up phase Worked as a consultant and developer of web-based projects (CMS and Information Systems) to GE-Dako, Banco do Estado do Rio de Janeiro (BERJ), Embraer, Banco Matone, Investa.com, Associação Brasileira de Recursos Humanos (ABRH), Valesul Alumínio (Vale Group), Conectiva, Agência Estado, Incor and Banco Itaú (Itaucred). Responsible to develop and deal with infra-structure partners.

Worked as a developer and server administrator of Netgol.com website .Worked as a developer of B2B, B2C solutions and auctions web sites such as EBazar, Arremate.com, Leilão UOL and Super BID.

Specialist (Lato Sensu), Industrial Engineering - Management

Msc (Stricto Sensu), Database Systems And Software Engineering, Computer Science

Bsc, Computer Engineering

Scholarship (Brazilian government program - CNPQ/RHAE) at Materials Engineering department

School