Victoria Oliveira Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

Calgary, Alberta, Canada

Mississauga

Mississauga

• Responsible for managing online brand presence and advertising through the company Instagram, resulting in better SEO, online engagement, and customer retention
• Successfully created and shared company promotions and incentives to ensure an increase in consumer engagement both in- store and online
• Top sales associate in up-selling and account managing, leading to increased customer satisfaction and 25% increase in sales for 5 consecutive quarters while displaying strong business development skills

Mississauga

• Managed the restaurants data base by balancing inventory shipments, resulting in accurate inventory of food, beer, and liquor stock to provide customers with all product and limit amount of wasted produce
• Assigned ownership of tils and managed all server cash and tip out to ensure accounts receivable balanced every night
• Developed critical problem-solving skills in dealing with customer complaints, managing staff, and being accountable for all discount and void codes which led to effective decision making

Toronto, Canada Area

• Applied bilingual skills in speaking English and Portuguese
• Developed public speaking skills in performing patient simulation in front of resident physicians resulting in improving my presentation skills