Oliver Armstrong

Oliver Armstrong Email and Phone Number

AMRS Lead and EMEA Co-Lead, Service Innovation Desk @ BlackRock
Edinburgh, GB
Oliver Armstrong's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
Oliver Armstrong's Contact Details

Oliver Armstrong work email

Oliver Armstrong personal email

n/a
About Oliver Armstrong

Associate Relationship Manager in the Client Experience Delivery organisation at BlackRock. Edinburgh Team Lead for the Service Innovation Desk which centralizes client agnostic service deliverables from across BlackRock’s CX organisation to uncover automation and efficiency opportunities and drive scale.Enthusiastic Fitness Coach delivering high-energy Les Mills GRIT classes at Nuffield Clubs in Edinburgh.Graduate of the Edinburgh University Business School with one year spent at HEC Paris.

Oliver Armstrong's Current Company Details
BlackRock

Blackrock

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AMRS Lead and EMEA Co-Lead, Service Innovation Desk
Edinburgh, GB
Website:
blackrock.com
Employees:
30658
Oliver Armstrong Work Experience Details
  • Blackrock
    Amrs Lead And Emea Co-Lead, Service Innovation Desk
    Blackrock
    Edinburgh, Gb
  • Blackrock
    Associate - Service Innovation Desk
    Blackrock Jan 2023 - Present
    Edinburgh, Scotland, United Kingdom
    Team lead for the Edinburgh Service Innovation Desk within the Client Experience Delivery (CXD) organisation at BlackRock. The SI Desk uncovers automation and efficiency opportunities and drives scale in the servicing of BlackRock’s clients.
  • Blackrock
    Analyst - Service Innovation Desk
    Blackrock Mar 2022 - Jan 2023
    Edinburgh, Scotland, United Kingdom
    Member of the Service Innovation Desk, a new function within the Client Experience (CX) organisation at BlackRock. The SI Desk centralises high-volume, low complexity tasks from across the CX organisation to uncover automation and efficiency opportunities and drive scale.
  • Blackrock
    Analyst - Relationship Manager
    Blackrock Aug 2020 - Mar 2022
    Edinburgh, Scotland, United Kingdom
    Member of the Client Experience Management team in Edinburgh as part of BlackRock’s Client Experience Group. In partnership with the Client Businesses, I have been responsible for the oversight of the Operational Servicing of the firm’s clients, including service delivery, developing service solutions, and the enhancement of the client experience.
  • Oliver Armstrong
    Freelance Fitness Instructor
    Oliver Armstrong Aug 2017 - Present
    United Kingdom
    I have worked with gyms and fitness centres across the UK including David Lloyd Clubs, Xercise4Less, Nuffield Health, The University of Edinburgh Sport & Exercise, and many others. The job is very physically and mentally demanding and has taught me practical small business skills such as bookkeeping, marketing, relationship management and adaptability.
  • Amazon
    Fulfillment Associate
    Amazon May 2020 - Aug 2020
    Darlington, England, United Kingdom
    Duties include picking customer orders, maintaining high standards, working efficiently, collaborating with colleagues, and adapting to the day-to-day requirements of the company.
  • Blackrock
    Summer Analyst
    Blackrock Jun 2019 - Aug 2019
    Edinburgh, United Kingdom
    Working in the Client Experience Management (CEM) team in Edinburgh, I supported the team in their daily BAU, while also delivering projects such as research on ESG funds, improving accessibility in the workplace, and collating data in excel workbooks.
  • Xercise4Less
    Receptionist
    Xercise4Less Jun 2018 - Sep 2018
    Darlington, United Kingdom
    Duties in this role included welcoming members to the club, maintaining health and safety standards and providing excellent customer service to all members and visitors.
  • Redworth Hall Hotel
    Food And Beverage Assistant
    Redworth Hall Hotel Sep 2014 - Sep 2017
    Newton Aycliffe
    My main role at the hotel was serving guests in the 1744 Restaurant and I also worked across other departments in the hotel as required. This environment required attention to detail, excellent customer service, initiative and an ability to accurately work at a fast pace. I was consistently commended for serving to a high standard and dealing with stressful situations as they arose.
  • The University Of Edinburgh
    Student Caller
    The University Of Edinburgh Jan 2017 - Mar 2017
    Edinburgh, United Kingdom
    I worked in an office environment calling alumni of the university to uphold strong contact links and help generate donations for The Edinburgh Fund - a charity set up by the university to help disadvantaged students access higher education and raise money for research, teaching projects and schemes to help the local and wider community.

Oliver Armstrong Education Details

Frequently Asked Questions about Oliver Armstrong

What company does Oliver Armstrong work for?

Oliver Armstrong works for Blackrock

What is Oliver Armstrong's role at the current company?

Oliver Armstrong's current role is AMRS Lead and EMEA Co-Lead, Service Innovation Desk.

What is Oliver Armstrong's email address?

Oliver Armstrong's email address is ol****@****ock.com

What is Oliver Armstrong's direct phone number?

Oliver Armstrong's direct phone number is (856) 968*****

What schools did Oliver Armstrong attend?

Oliver Armstrong attended The University Of Edinburgh, Hec Paris.

Who are Oliver Armstrong's colleagues?

Oliver Armstrong's colleagues are Ivy Sanchez, Marija Ivanović, Harshwardhana Shekhawat, Alexis Smith, Janette Leyden-Hunt, Szilveszter Neves-Costa, Shelly Schappell Bomba.

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