Responsible for managing complex software development and business change projects and programmes across multiple investment portfolios, which deliver real-world benefits to Great Britain and internationally

Responsible for managing and supporting multiple projects across a broad investment portfolioKey competencies:- Agile delivery methodologies- Management of key project stakeholders- Planning and budgeting - Knowledge and utilisation of project management tools and techniques

Led the new Chichester branch (£1.5 million annual turnover), accountable for maximising store sales performance, while ensuring excellent store presentation and outstanding customer service.Led staff training and development, recruitment and store administration.Developed new store location from the ground up, supporting the shop design, fit out and leading the teams hiring and training.Maximised sales performance through the application of performance data, strategic merchandising and promotional activity (increased ATV by over 10% in second year).Project team winner ‘Driving Profitability’ at The Entertainer Manager Conference 2019.

Strengthened product levels, merchandising standards and promotional strategies to drive customer engagement and boost sales, improving store ranking by 20 and area manager scores by 60%.Supported training and professional development of new store managers after being awarded training store status.‘Product Development’ project team winner at The Entertainer Assistant Manager Conference 2018.

Responsible for all operational procedures in the store, training and performance monitoring of 7 staff members and duty store management.

Seasonal work in concessionary travel, local government election counts and clerical support to office teams across the finance and reprographics departments.

HBIC (Hampshire Biodiversity Information Centre): Database management of wildlife sites/species data and updating of a comprehensive land use and habitat map, using the Integrated Habitat System.