Oliver G. Email & Phone Number

Royal Tunbridge Wells, Gb

Sevenoaks, England, United Kingdom

• Installed and maintained internal cabling and wiring for telephone and broadband systems, including the fitting and wiring of junction and distribution boxes.• Connected customer premises to underground and aerial lines, integrating external cables with internal wiring systems.• Delivered professional installations of telephone, broadband, and TV services for providers such as BT and Sky, ensuring high-quality outcomes and compliance with industry standards.• Operated advanced testing equipment, including the EXFO Pro, to diagnose defective circuitry and locate breaks in network lines using detailed network maps.• Conducted comprehensive testing and adjustments to installations, ensuring optimal performance and reliability.• Diagnosed and resolved faults in network lines and equipment, minimising downtime and enhancing service continuity.• Performed cabinet work, including testing exchange and distribution lines, and transitioning customers from copper to FTTC (Fibre to the Cabinet) systems.• Utilised a variety of hand and power tools to efficiently install wiring and equipment in customer premises, ensuring precision and durability.• Provided mentorship and training to newly hired engineers, ensuring they quickly adapted to their roles and gained the necessary skills to excel in the field.

Perth, Western Australia, Australia

• Facilitated the efficient loading and unloading of vehicles using a counter balance forklift, ensuring accurate stock verification upon receipt.• Organised materials and goods with precision, strategically placing them on racks and shelves for optimal access and space utilisation using a high reach forklift.• Executed comprehensive warehouse order fulfilment, meticulously gathering items from various locations to meet delivery and pickup schedules.• Conducted detailed warehouse inventory management using scanning technology and computer systems, ensuring accurate stock levels and location tracking.• Performed thorough stock audits and location verifications to maintain inventory accuracy and integrity.• Efficiently processed returned items, updating their status on the website for subsequent quality inspection, demonstrating proficiency in using web-based platforms for inventory control.

Perth, Western Australia, Australia

• Completed tasks as directed by the shift supervisor.• Operated CAT AD60 and Sandvik TH551 trucks to achieve the required loads per shift.• Loaded, hauled and dumped ore/ waste material from underground mine to specific areas on surface.• Dumped waste from production or development sources into underground areas for backfill.• Responsible for communicating between all operators to ensure a smooth truck cycle is maintained.• Completed pre starts and reported all activities to shift supervisor.• Watered down headings and performed offsider duties when required.• Responsible for provision of ground support to Jumbo operators and assistance with installation of ground support.• Complied with issued plans and communicating with cross shift.• Assisted charge up with firing, re-entries, development charges as well as magazine keeping.• Ensured all consumable levels are maintained, reducing unnecessary down time.• Prompted reporting of any injury, incidents, accidents and equipment damage.• Cleaned mono pumps, maintained ventilation and services in development headings, install and grout cable bolts. housekeeping and any other service crew duties as required.• Operated integrated tool carrier with various attachment e.g. forks, bucket, jib, charge basket, double and single stage baskets to assist with service crew tasks.• Forklift operations on the surface for workshop as well as unloading trucks when stock arrived.• Assisted fitters with maintenance and breakdowns on machinery when required.• Trained up new truck operators.• Knowledge of the mine safety and inspection Act and Regulations.• Worked 12 hour shifts, 2 weeks on 1 week off roster, including nights.

Perth, Western Australia, Australia

• Receiving and ordering of stock, by using my proficient Microsoft software knowledge.• Dispatching of goods to project crib rooms and facilities.• Cleaning office buildings, amenities and crib huts in all project areas.• Assisting with moving stock around site.• Escorting visitors onsite as required.• Scheduled runs between, camp, site, rubbish dump and airport.• Pick/packing/unpacking of parts and general warehousing duties.• Supporting administration team with basic office duties.• Unloading and loading of task related stock.• Organising and maintaining the store of products and goods required for site.• Stock taking of supplies on site.• Any adhoc duties as required.• Made sure all required paperwork like JHAs were completed before commencing work.• Making sure to keep positive communication when driving on haul roads and Moxy circuits.• Worked 12 hour shifts, 2 weeks on 2 weeks off roster.

Griffith, New South Wales, Australia

• Operated forklifts to move pallets and one tonne bags around the production site and loading and unloading trucks. I also had to use the forklift in assisting the maintenance of the bigger machinery e.g. dump trucks.• Operated a variety of mobile machinery such as bulldozers to clear trees as well as Moxy dump trucks to move trees from one area to another for putting into pits to burn. Also operated telehandler to load material into the hopper to fill bags.• Drove the vehicles and equipment over various types of terrain, through all kinds of weather, in controlled environments.• Performed maintenance and manual labor, which included checking for adequate fuel supply, cooling system, oil level, tire wear or damage, air pressure, battery conditions and vehicle cleanliness.• Maintaining a high standard of safety in the workplace.• Maintaining equipment and coordinating services when required.• Report faults or production issues to the manager.• Performing corrective actions when production quality is not met.• Pallet wrapping and stacking.• Worked 12 hour shifts, 3 weeks on 1 week off roster.

Brisbane, Queensland, Australia

• Receiving a high volume of inbound calls for a local election and COVID-19 Health Hotline for Queensland's residents.• Helping customers in a polite and friendly manner ensuring they were satisfied with the information I provided during the calls.• Collaborating with other teams within the Electoral Commission Queensland and 13 Health regarding certain customer enquiries.• Using multiple computer systems at once to obtain the correct information for the customers.

Manchester Area, United Kingdom

• Maintaining a positive, empathetic and professional attitude towards customers at all times.• Responding promptly to customer inquiries.• Communicating with the customers through various channels.• Acknowledge and resolve customer complaints.• Knowing the products inside and out so that I could answer questions.• Processing orders, forms, applications, and requests.• Keeping records interactions, transactions, comments and complaints.• Communicating and coordinating with colleagues as necessary.• Providing on the efficiency of the customer service process.• Managing a team of junior customer service assistants.• Ensure the customer satisfaction and provide professional customer support.

Oldham, England, United Kingdom

• Creating a website for a new magazine ‘The Oldham Edge’.• Collaborated with programmers and graphic designers.• Produced a website that was user-friendly and professional.• Gained experience in coding, website design, HTML, CSS and JavaScript.

Oldham, England, United Kingdom

• Management of office equipment.• Maintaining a clean and enjoyable working environment.• Handling external or internal communication or management systems.• Managing clerical or other administrative staff.• Organizing, arranging and coordinating meetings.• Sorting and distributing incoming and outgoing posts.

Bachelor Of Science And Computing, Computer Games Design And Development, Second Upper Class Honours

Units include: Computer Games Fundamentals, Computer Systems Fundamentals, Web Design and Development, Programming, Algorithms and Data.

Btec Level 3 Extended Diploma, It (Software Development), Distinction Merit Merit

Gcse, 10+ Gcse’S At Grade C Or Above

• English • Maths • Science • Information Technology