Oliver Krause Email and Phone Number
Oliver Krause work email
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Oliver Krause personal email
15+ years experience in Customer Service, Logistics Management and Claims/Insurance handling. Love working with customers, understand their business needs and deliver successful outcomes.I am very well organised, eager to learn and very logical, precise and analytical. Able to work unsupervised or in a team environment.
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Procurement Governance And Risk ManagementErgo Group AgGermany -
Procurement Governance & Risk ManagementErgo Group Ag Oct 2023 - PresentDüsseldorf
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Central Procurement Data Administration SpecialistErgo Group Ag Apr 2022 - Oct 2023Düsseldorf, North Rhine-Westphalia, Germany• Independent management, tracking and reconciliation of the central documentation for the external personnel deployed within ERGO using the risk management tools of the Group.• Support operational purchasing about the entire end-2-end process for external personnel onboarding.• Autonomous communication with all internal process participants and external suppliers.• Creation of reports for internal process participants at all hierarchical levels.• Self-sufficient management of central group mailboxes for external personnel onboarding.
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Parental LeaveHome Aug 2021 - Mar 2022Germany
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Customer Success ManagerAlx Gmbh Jun 2014 - Jul 2021Villingen-Schwenningen Area, GermanyWe offered reliable and customised logistics solutions for our customers, focusing on dispatching goods and documents worldwide. Responsible for a team of three.Responsibilities:• Processing international orders• Delivering excellent Customer Service • Customer on-boarding• Specialised Projects (onboard courier services, ...)• General administration• Pre-shipment documentation preparation• Invoicing• IATA Dangerous Goods Specialist• Process Improvement• Providing regularly reports and analysis to the CEO
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Claims Manager / Key Account ManagerTransco Süd Internationale Transporte Gmbh Aug 2006 - Dec 2013Konstanz Area, GermanyDuties and responsibilities:• Quality management and process optimization• Overseeing complaint management – analyzing complaints and collecting information for future preventative action• Purchasing and managing insurance portfolio of 11 international branches• Coordinate and manage claim files from start to close• Risk management• Pursuit of recoveries against third parties • Preparation of various analyses and calculations for production and distribution• Liaise with shipping companies and customers• Providing statistics to the branch manager
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Claims Manager / Customer Service EmployeeAbx Logistics Jun 2003 - Jul 2006Bad Waldsee, GermanyDuties and responsibilities:• Customer service• Preparation of various analyses and calculations for production and distribution• General administration• Receipt and shipping of consolidated cargo• Dispatching local and long-distance transports• Claims handling• General assistance to the branch manager -
Apprenticeship As A Logistics ManagerAbx Logistics Sep 2000 - Jun 2003Bad Waldsee, GermanyThis apprenticeship covered all carriers of traffic (road, rail, air & sea).During the vocational school I gained very good knowledge of transport/logistics in general, which was complemented by a sophisticated and excellent education in the following departments: Customer Service, Export Operations, Accounting/Invoicing Department and Insurance Department. This gave me a full understanding of the forwarding process from start to finish.
Oliver Krause Skills
Oliver Krause Education Details
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Humpis SchoolLogistics, Materials, And Supply Chain Management -
Welfen-Gymnasium, RavensburgAbitur
Frequently Asked Questions about Oliver Krause
What company does Oliver Krause work for?
Oliver Krause works for Ergo Group Ag
What is Oliver Krause's role at the current company?
Oliver Krause's current role is Procurement Governance and Risk Management.
What is Oliver Krause's email address?
Oliver Krause's email address is olli-krause@web.de
What schools did Oliver Krause attend?
Oliver Krause attended Humpis School, Welfen-Gymnasium, Ravensburg.
What are some of Oliver Krause's interests?
Oliver Krause has interest in Ms Office, Computers, Powerpoint, Win2000, Cooking And Baking For Friends, Word, Excel, Vista, Biking, Running.
What skills is Oliver Krause known for?
Oliver Krause has skills like Customer Service, Claims Management, Risk Management, Iso Standard 9001, Iso Standard 14001, Haccp, Microsoft Office, Lotus Notes, Accurate Data Entry, Adapting To New Situations, Superior Computer Skills, Outstanding Interpersonal Skills.
Who are Oliver Krause's colleagues?
Oliver Krause's colleagues are Rustam Tchutchikiv, Simone Steingens, Nicole Schwab, Lennard Paßmann, Björn König, Heiko Grunzig, Gianna Dethlefs.
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