• Led Swift ISO 20022 Migration project, managed tasks including upgrading Global Payment System and compliance systems (e.g., Firco Continuity, Mantas, Risk Assessment Engine) to process MX messages. • Executed use of Firco utilities in different situations to conduct various tasks as needed. • Utilizing Fircosoft Trust to screening customer profiles for sanction purposes.• Utilizing Fircosoft Continuity to screen and monitor live monetary transactions from/to all customers.• Modifying local exception list based on complaint team request, with testing during next day release on (FMM)Firco Multi-List manager.• Add or adjust the list file by using the Excel provided by the Firco vender and importing it on the Firco Multi-List manager backend. • Drafting rules of Ignore-Hit-Rules on (FML)Firco Multi-Law manager to suppress false-positive alerts. • Adjusting enabled algorithms and section rules of developer testing environment as same the setting of the production environment.• Organizing Rules After Filtering through classifying message types among companies, individuals, and others into relative triggers on Firco Multi-Law manager.• Performing tuning exercises to ensure the system minimizes the hit rate under 10% to increase the system's effectiveness. • Used FFF Classic to test newly written rule files to ensure that the system suppresses false-positive alerts without suppressing the true hit.• Hosting User Acceptance Test with users on Firco Continuity/Trust on the Live message section to make sure the results of UAT testing match the result of testing on FFF classic. • Design and develop dashboards from various data sources to monitor business KPIs closely, uncover industry trends and insights to optimize project spending, and measure ROI.• Architect, design, configure and develop end-to-end business intelligence solutions based on the Microsoft Power BI platform.

IT Project Manager 6/2022 – Present• Led a new Data Visualization project, coordinated with the business and vendor team by heavily participating in solution design, development specification, risk identification and tracking, and supporting SIT, UAT testing Phase• Support ISO20022 and Fircosoft upgrade project implementation patch command and documentation review.• Implemented SDLC Waterfall and Agile methodology based on projects and planned project schedule from initiation to completion. • Utilized MS Project to identify project tasks, predecessors, durations, and responsible parties. • Negotiated SOW price with the vendor, facilitated budget application and tracked expenses to ensure projects were completed within the approved budget. • Led weekly meetings with key project stakeholders and PMO members to track progress, plan next steps, and escalate issues in different phases.• Worked with risk manager to identify protentional project risks, came up with risk remediations with PMO, and escalated any urgent risks to senior management. • Organized daily issue calls with vendors to go through SIT/UAT issues, tracked issue status, and accelerated issue resolution process. • Collected business requirements, prioritized requirements, and defined project scope with business users in the initiation stage. • Recorded project changes and issues and organized project documentation using SharePoint.• Created a project management workflow chart on Visio and assisted in project management approval automation on the Ivanti system.• Prepared project weekly status report to executive managers and monthly report to OCC.

• Took the leading role of the project and leveraged Agile methodology to track the progress of updating the application.• Cooperated with developers to analyze the current resource and came up with a feasible solution to increase the performance of the application and minimize the occurrence of bugs.• Communicated with the graphic designer to ensure the new system outlook design is done on time.• Organized One-on-One interview to understand what the business user wants and need.• Expected and got sign-off from the business user to launch the system.• Cleaned, and integrated application data from the database by using Python for further manipulation and application.• Retrieved subsets of application data and wrote analytic queries by using SQL to generate reports which tell a story about the performance of the current application.• Used Tableau to build visualizations for online banking KPI such as load time, the number of crashes, and daily active users, BCM satisfaction level, which are presented in the department meeting.• Assisted the developers to do data mapping by providing data mapping documents.• Performed data profiling in the source systems that are required for system documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding. • Responsible for defining the key identifiers for each mapping/interface. • Responsible for defining the functional requirement documents for each source to target interface. • Walk through requirements with team, analyzed and discussed with system analyst and architects to conduct feasibility study.

-Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading a 7 people team to go through reviews of business processes and developing optimization strategies.-Staying up-to-date on the latest process and IT advancements to automate and modernize systems.-Conducting meetings and presentations to share ideas and findings.