• Used empathic approach to management by understanding employees’ concerns using guidelines set out by S. Covey.• Organised city-wide events related to the company such as student parties.• Managed and trained employees within the branch in teaching, communication, data analysis, and complaint management.• Analysed and reported on statistical data related to student activity, leading to adjustments of learning programme.• Listened and acted upon the needs of students belonging to the centre.• Contributed to region-wide and country-wide meetings discussing the future of the company.

• Taught curriculum developed by Pearson Education to adult students in group and individual classes.• Demonstrated class management and teaching skills to enhance student learning experience.• Hosted and organized events to encourage student engagement and draw in new students.• Completed internal management recruitment scheme to learn and practice skills related to leadership and management.

• Organised learning events for children ages 3-15.• Taught children a variety of English language skills using engaging and challenging activities including games, songs, and quizzes.• Assessed individual needs of children and adjusted lessons according to their needs.• Managed children in classroom settings using a variety of disciplines to keep children focused in a fun way.