Oliver Castle Email & Phone Number

United States

Plano, Tx, Us

Irving, Tx, Us

• Administrate Puppet implementation and support the management of server configurations through automation.• Continuous deployment coordination of artifacts with teams through the DevOps practices.• Maintain application configurations within development, test, training and production environments.• Manage 500+ application builds within source controls (git/TFS).• Facilitate growth of self and team functions.

Purchase, New York, Us

• Perform device and server application builds for the Mobile Devices• Script using Perl, ANT, and SQL.• Support multiple environments within the software life cycle.• Interface and communicate across multiple teams and levels of management.• Coordinate deployment of production upgrades to handheld devices within the field.• Provide issue resolution to minimize impact to the day operation of route sales force in the field. • Maintain a weekly device inventory report for production devices with a plan of action and improvements to get all devices the correct software version.• Proactively maintain processes for software builds via Perl scripts used across team operations and builds for the handheld operation.• Administrate application projects through Star Team.

Dallas, Tx, Us

• Implemented Software Configuration Management (SCM) for web based and wireline client servers.• Scripted and customized the defect tracking tool Mercury Quality Center and generated reports with the ticketing tool through VBA macros.• Controlled changes of the source code submitted for application builds by developers with the use of CVS.• Performed weekly scheduled and non-scheduled builds of supported internal/external applications.• Automated builds through various scripting languages to fit the environment of the application.• Successfully operated within an international virtual team environment to provide 24x7 support.• Interfaced with multiple levels of internal/external management teams to provide training of SCM processes and to coordinate all prioritized AT&T high-level project implementation initiatives.• Served as a point of contact for lease rolls of Citrix client servers on VMware and all related issues.• Implemented CMM level 3 documents as knowledge transference for achieving repeatable processes to support development provide performance/maintenance, and quality products for internal/external teams.

• Resolved all customer server issues within a call center environment through phone calls or support tickets.• Linux troubleshooting of problems related to system administration in the web hosting industry.• Resolved DNS issues for websites hosted on server.• Installed and configured software upon request of the users request or aided in the configuration.• Troubleshot performance issues related to server hardware and software.• Maintained security of the system through IP Tables and strong user passwords.• Troubleshot and maintained configurations of L.A.M.P (Linux, Apache, MySQL, PHP) for customer servers.

Bachelor, Business Administration; Computer Information Systems

Education record