As Head of Delivery at AKQA Leap, my mission is to ensure our product teams are empowered to deliver quality at speed. I believe that the best work happens when teams are happy, inspired and aligned, which in turn helps to generate the best possible product outcomes.

Responsible for delivery on the Maersk account including:- Programme level burns, resourcing and recruitment- Development of Maersk’s marketing customer data environment - Producing detailed delivery process for delivery of Maersk’s campaigns and email comms journeys- Creating robust SOWs, project plans, RAID and RACI documentation

Responsible for large project delivery and managing senior client relationships. Managed Pop’s teams in London and Ukraine including strategy, UX, UI, SEO, CRO and development roles. Projects have included:The Adventure People | theadventurepeople.com | Global adventure travel startup. Managed the UX, UI and frontend development. Delivered positive net revenue within 10 months. I conducted primary research, managed the project sponsors and planned the product vision and roadmap. The site is built in React, hosted on AWS and integrated with Prerender.io.Tortilla | tortilla.co.uk | Fast-casual restaurant chain with 40 stores. We have been Tortilla’s dedicated digital marketing partner for over 5 years. Nominated for Best New Website in the 2019 Restaurant Marketer & Innovator awards. Trendtype | trendtype.com | Trendtype offer strategic market research on consumers and retail across Africa. I have managed this account for 4 years, producing a payment gateway that controls access to thousands of strategic reports, proprietary data tables, store galleries, retailer profiles, and news articles. Phillipa Lepley | phillipalepley.com | Leveraging the power of digital for one of the world’s most famous wedding dress designers. Achieved 150% organic growth.

Managed projects for Vodafone B2B and B2C including site development, digital strategy, social media, online advertising. I also delivered projects for Becks and BMW. Notable projects included:- Vodafone 360 Campaign | vodafone.co.uk I managed this experiential campaign to promote the launch of Vodafone 360. The project budget was £500,000 and we achieved 148,000 online interactions, 13.5 million direct exposures and broadcast reach of 75 million.- Vodafone iPhone Launch | vodafone.co.uk I ran the digital comms campaign for the launch of the original iPhone with Vodafone. Involved liaising with key stakeholders at Vodafone and Apple to ensure strict guidelines were met.

Co-ordinated a major rebrand of the company. I was responsible for hiring the branding agency and managing the external and internal stakeholders. I contributed to formulating business strategy through client research analysis.

As part of the Client Relationship Management team, I was responsible for liaising with staff across the UK and updating the central database.