*** Driving business value via collaboration, alignment, and empowerment of teams to delivery customer-focused digital solutions. ***I am an innovative, collaborative, and inclusive leader with a strong focus on business acumen, customer obsession, strategy, and vision. I empower individuals and teams to think differently and create safe environments that foster engagement and high-value complex digital and technology solutions.I create trust by being a caring and accountable leader, while being able to at a high-level or hands-on when that understanding is needed. Additionally, I have been recognized as an entrepreneurial, customer-focused, people-centered, agile methodology evangelist, and change agent with an exceptional record of driving transformation and value.My experience includes:- Executive career marked by demonstrated ability to build peak-performing teams and achieve cross-functional business objectives while leading digital transformation. - Experienced Chief Information Officer (CIO) / Chief Technology Officer (CTO) and member of the executive team reporting to president/CEO, delivering technology, digital products, and SaaS platforms based on industry trends and business value. - 15+ years of digital product leadership focused on customer-facing digital products and experiences. - Variety of industry experience including professional education, B2B, B2C, retail, manufacturing, & healthcare during a 20+ year career. - Combined B2B, B2B2C, and B2C eCommerce expertise.- Driven high impact operating income (OI) and revenue growth through digital transformation.My digital transformation (front-end and back-end) highlights that have driven innovation, revenue growth, and operational efficiency improvements include:- eLearning revolution for finance and accounting certification industry.- eLearning revolution for securities, insurance, real estate training industry.- Sales optimization and migration to eCommerce/eProcurement.- Launch of Small Mid-sized Business (SMB) to retail model.- Global contact center centralization and cost transformation.- Launch of new retail sales function for pandemic.- Conversational AI consolidation.Potential roles:CIO, CDO, CTO, or CPO for start-ups, small, mid-sized, or divisions within larger companies.Director, VP, Head of Product Management, Portfolio Management, Transformation, Applications, or Software Engineering.High-level consulting or fractional CIO/CTO, focusing on leadership, product/portfolio management, vision and strategy, and transformation.
Listed skills include Leadership, It Strategy, Management, E Commerce, and 40 others.