Oliver F. Email & Phone Number

New Zealand

New Zealand

Auckland, New Zealand

Overall responsibility for Product and commercial management with a specific focus on growth in current markets as well leading product innovation to enable entry opportunities into new international markets.• Responsible for developing the global commercial strategies, product development portfolio to meet market demand across the global markets (Oceania, America’s, Asia, Middle East and Africa).• Responsible for software development team and strategic plan to ensure the current and future development meets the needs of our customers whilst growing revenue and profitability. • Responsible for marketing to develop and in depth understanding of the global markets needs and trends then translate that to the product development group and ensure that is then part of the brand and communications strategy. • Implemented design thinking methodologies to transform the business to enable it to meet the new and emerging market demand

Led a transformation program to develop a series of strategic initiatives that enabled the dealer network to grow revenue and profitability.Developed a series of programs to grow market share year on year and exceed profit, wholesale and retail targets. Created a product development framework that enabled the INZ team to understand the future product requirements for the NZ market and then influence the IML business product roadmap to meet the NZ Market requirements. Achievementso Grew market share and exceeded targets from 2011, 2012, 2013 – currently at 23.7% market share. YTD this is a 10.6% lead over the next competitoro Grew business profitability 2011, 2012 & 2013 by developing a framework that: 1. Reduced warranty cost per unit through the introduction of new policies and procedures to the network 2. Developed a technical training pathway course to provide a structured training development plan for dealer technical staff to assist in retention of staff and customer satisfaction. 3. Introduced a new customer led service program to deliver a more consistent approach from the franchise locations in performing service and maintenance work on Isuzu trucks plus would assist in the customer retention programs. o Negotiated distribution agreement for Isuzu trucks in NZ with Isuzu Motors Limited.

Auckland, New Zealand

Reporting to the Managing Director; Holden NZ is a distributor of motor vehicles to a network of franchised dealers within NZ. o Managed the Sales Planning and Distribution team who are responsible for all dealer orders, the buying of the vehicles on dealer’s behalf, logistics of the vehicles and the sales results of the network. o Responsible to forecast the NZ market by segment which then in turn developed the sales and financial forecasts for the business. o Coach and develop the team to improve their skill base and to deliver the required services to the dealer network.o Responsible for the long term product plans with the various factories and develop sales forecasts for those future products. o Managed the development of the dealer forecasting and ordering tool. o Responsible for sales and wholesale results on a monthly and yearly basis. Achievements o Improved dealer satisfaction by 30% in the 2010 survey o Led and developed my team assist dealers in increase retail sales by 19%

Auckland, New Zealand

o Analysis of dealer financials to assist dealers to improve their profitability and internal systems / processes through one on one consultation and group meetingso Consult to dealers to provide best practice advice to enable them to operate their businesses more efficiently o Development of financial forecasting tools to enable the franchises and Holden staff to get a greater understanding of financial goals required by a dealer to achieve greater and more stable profitabilityo Train key Holden staff members on the reading and interpretation of dealer financial statements o Work with GM Asia Pacific on developing retail and financial standards to be implemented throughout the region Achievementso Developed a framework to analyse dealer profitability and help them build more sustainable dealerships

Lean Thinking

Tools to implement Lean Thinking into organisations to improve business and product development processes.

Education record

Run by NZTE - Workshop to understand the tools of design thinking and how to apply these to business challenges.

Design Thinking

Run by the NZTE - an opportunity to work with other like minded export driven businesses to learn innovation and product development tools.

Bachelor Of Business Administration (B.B.A.), Management / International Business