Oliver Gatchalian Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham, North Carolina Area

Manage, verifies, submits and attests Open Payments submission as well as applicable state reportingMonitor with 100% accuracy verification of healthcare provider expenditures and aggregate spend ledger entriesPrepare, review and distribute monthly reports from Aggregate Spend Ledger entries to analyze data to identify gaps in complianceCollaborate with various departments to ensure proper methodology is in place to track free of charge items provided to hospitals/clinics in relation to revision surgeries and other surgical events Lead auditor and co-auditor role for Internal Audits program to ensure conformance to applicable standards, documented processes, and effective business practicesProvide spot, monthly and quarterly reporting for customers requesting data regarding surgical revisionsScrub data, performed data validation and verification of CRM to effectively interface with current ERP systemAct as QS/QA designee when needed.

Previous Interim Project Owner/Leader of Navision 2013 R2 (ERP) database and Microsoft Dynamics CRM 2016 system9 years of functional experience with NAV in Superuser roleSuggested changes and monitored Change Control log for custom modifications in NAV system. Collaborated with Change Control Management to assess risk and analyze proposed changes to ensure testing requirements are within scope Key User for validation and verification of Navision systems upgrade from NAV 2009 to NAV 2013 R2. Key user for validation and testing of current NAV to CRM interface Authored test plans, test reports and test scripts for changes to Navision systemPerforms user acceptance testing with other key users to ensure that quality system guidelines are followedSubject matter expert in: product ordering, disposition, complaints management, database management, inventory, item/item card creation, forecasting, warehousing, patient, intake and service items, and aggregate spend trackingFamiliar with Financial Journals and Entries: Item, Item Reclass, Phys. Inventory, Revaluation, Item Ledger, General Ledger, Aggregate Spend Ledger8 years experience as a JetReports designer, performing queries for senior managementTested and validated e-ship/e-receive capabilities between subsidiary and parent companyWrote work instructions/SOPs and trained Navision modules to Operations staffFacilitated onboarding of new staff by training CRM and NAV to different user groups Company representative for Operations department during 3rd party annual financial audits

Subject matter expert in all aspects of Product Control: product ordering, disposition, complaints, database management, inventory, forecasting and warehousingCo-chaired monthly meetings to direct reports and other Operations staff regarding quality improvement measures and value in processesAuthored and revised new and existing Work Instructions, Guidance documents and standard operating procedures (SOPs) in Materials Management to effectively train new employees and ensure current employees follow updated protocols as regulated by 21 CFR 820Responsible for quality control checks upon product receipt and daily/quarterly reporting of nonconformities via CAPA, Material Review Board (MRB), and Product Management Performed several small scale process and cost improvement Green Belt projects using statistical analysis under the guidance of a Six Sigma Black BeltDevised and led trainings to encourage employee professional development outside of their normal job dutiesParticipated and offered suggestions in cross-functional teams including Product Launch campaigns, quarterly RA/QA meetings, LEAN Initiatives, and Product Policy meetings

Handling inflow and outflow of new and damaged product between our customers and our parent company.Responsible for Inventory and Inventory reconciliation. Handled return authorizations that require monetary credit. Shipping and receiving of repair shipments to and from parent company for warrantied parts. Authored/Revised most of the Guidance document and Standard Operating Procedures that apply to the Product Control department.

Performed evaluations to assess work productivity and nurture professional growth for direct reportsManaged and trained core group to become more effective and streamlined in their daily work processesPerformed physical counts of monthly and quarterly inventories with extensive revalue and reclassification experienceRecommended and performed software validation and verification of Microsoft Dynamics Navision (ERP) database through Change Control Familiar with GMP Clinical Trial procedures, record keeping and protocolsHelped facilitate Kaizen initiatives for Operations department regarding return authorizations and customer order processesImplemented changes in warehousing location to mainstream flow of items after implementation of new product launches

Apex, Nc

Working in water damage and mold remediation department with chief responsibilities of surveying of damage, containment and remediation of affected areasCommunicated with property owners of houses and businesses affected by microbial growth and water damage

Store Manager of 3+ employees that balanced sales numbers with work hours. Consistantly improved sales goals/figures from year to year. Performed weekly inventory counts.

Maysville, Ky

Fine-tuned a WinGEMS total mill model and created scenarios for equipment modificationsHeaded a study that monitored cleaning efficiency as well as monitored wax flow through mill modelCompleted machine clothing histograms that followed the wire shelf life compared to known strength outputsPerformed wax count reduction efficiencies on the thermal dispersion unit

Rome, Georgia

Conducted calendar stack loading trials on the paper machines to evaluate the impact on smoothness and strength while making recommendations for each paper gradeProduced an appearance defect standards book and troubleshooting guide from preexisting samples for the paper machine and dry end paper test stationMonitored dirt count numbers after upgrades to the pulp mill screening and hot stock refining system and a switch to a 100% softwood sheetHeaded a pre-refining acid addition trial with Nalco reps that lowered pH to prove better refining and strength developmentRan a retention aid polymer trial under laboratory conditions in the hopes of using mill drainage as shower waterCompleted a fractionation study of the dirty white water to better understand fiber loss to the sewer systemResponsible for day-to-day tracking of dry end paper test station while working closely with the shipping department for redistribution of failed rollsLead weekly meetings for operators and technicians to address paper quality

Wood Science And Wood Products/Pulp And Paper Technology

Activities and Societies: Varsity Track and Field (1998-2001)

Education record