Oliver Porter Email & Phone Number

Washington, Dc, Us

Create, review, and update Google BigQuery SQL data models and Tableau BI dashboards driving cross-sell business and identifying new customer prospectsLead process requirements gathering sessions and documentation for new BI dashboards and updates to existing dashboards across all levels of the organizationOversee QA and UAT process for BI team deliverables including developing workflows for bug/enhancement reporting and assignmentDrive adoption of visualizations and dashboards by managing rollout processes, user administration, and leading learning sessions to demonstrate the value of BI and analytics products

St. Paul, Minnesota, Us

Formulate process and procedural documentation for inventory controls reducing inventory loss and minimize revenue shrinkSynthesize multiple data sets from Finance, Operations, Technology, and Sales teams to provide concise decision making data for C-Suite level questions using VBA and data visualization tools (PowerBI) Gather requirements from corporate stakeholders and translate requirements to development teams to produce deliverables used in financial projections, process improvements, and enterprise insight Deliver creative solutions to business obstacles backed by data trends, contextualization, and stakeholder input

Minneapolis, Mn, Us

Facilitate and advise clients on best methodologies in implementing electronic data interchange (EDI) solutions with their trading partnersCoach retailers and vendors with over one billion dollar annual sales on test plans and best strategies for executing supply chain integration Monitor processes across multiple departments, encouraging changes to ensure operational efficiency and goal alignment for the organization as a whole

Durango, Co, Us

Primarily provide research analysis of policies, both internationally and domestically, in order to produce deliverables that further the goal of creating a sustainable environment that focuses on legal rights of Nature, ecology, and the environment. Work with International stakeholders in advocating for policy changes and outcomes to foster a stronger relationship between groups of people and the environment.

Washington, District Of Columbia, Us

Manage state portfolios that contribute 25% of sales volume overall, resolving technical and customer service issues for people at all levels of the client business groupsAnalyze spending strategy and product launch goals to track purchases and monitor product support cost spending to ensure accuracy and effective use of time and teamsProvide reports, both written and data tables, to summarize eCommerce status, health, and opportunities for improvement including cost benefit analysis that identified a $75,000 increase in eCommerce salesActed as an ambassador for the technical operations team in business goal meetings and work flow management while identifying a reduction of employee costs of $50,000Planned and facilitated project and team meetings to ensure continual progress on active projects, initiatives, communications strategies, and issue resolution blockersAdvise and collaborate with executive teams on recommendations for process improvements and project direction resulting in continuous increase in customer support satisfaction

Dallas, Tx, Us

Analyzed contracts and agreements from international clients to ensure that organizational compliance was met based on current laws and business policiesCollaborated with team leads to identify outdated or unnecessary materials to destroy or transfer according to file maintenance and legal relevanceParticipated in risk assessment process to determine likelihood of project completion as identified by internal and external stakeholders and proposed re-focusing of work to ensure timely deliveryWorked with Savvion database systems to retrieve relevant information for various vendors around the globe.

Chanhassen, Mn, Us

Collaborated with in-house team to set schedules for product implementation plan, providing and composing documentation, and following up on client satisfaction. Coordinated service providers across the country to deliver professional, efficient, and precise installation of IT systems.Problem solved with clients regarding their project concerns for a mutually beneficial outcome.Utilized Microsoft Office Suite to maintain information as well as exploit applications to streamline information gathering and dispersal.

Phoenix, Arizona, Us

Increased sales average per guest by 14% through suggestion-based selling and keeping informed on daily specials and menu. Created repeat clientele by offering a unique and knowledgeable guest experience.Managed multiple tables and multiple course meals through prioritization and multitasking.Improved client and coworker relationships via clear and professional verbal communication.

Denver, Colorado, Us

Experience in improving guest relations and creating repeat customers while selling the Rock Bottom Brand. Ability to detect customer needs and prioritize workflow, ensuring efficiency. Collaborative team member with the ability to work well under stress.

Bloomington, Mn, Us

Focused on guest satisfaction through prompt and quality delivery of product. Increased sales through verbal specials and inclusive selling techniques. Cultivated knowledge of food and beverage creation processes to inform guests about product.

Houston, Texas, Us

Informing guests about a unique product and working closely with customers to assure quality service while effectively marketing the Joe’s Crab Shack brand. Increased sales by promoting special events and offers through effective communication and informative dialogue.

Supported fundraising events and assisted in managing financial contributions. Aided in maintaining donor database and performed various tasks as assigned.