Digital Product Manager, Tiffany.Com & Omnichannel
New York, New York, Us
Global Product Manager for Tiffany.com - Product lead for the Agile/Scrum team across 3 time zones managing a $3.2 mil budget.Owned Product Discovery, including Navigation & Search, Engagement Rings, Product Detail Page & Recommendations, Omnichannel Purchase, Product Feeds, and the Product Information Engine (PIM).• Spearheaded conducting user interviews, A/B testing and competitor research; partner with Analytics, Consumer Insights, UX, and Tech teams to launch products that drive revenue for the 22 Tiffany websites• Oversaw end-to-end development process, from writing Product Requirement Documentation & user stories, triaging defects, managing UAT, to providing training and planning implementation strategies• Led strategic initiatives: Enabled WeChat Mini Program store & integration with global Product Information Management Engine. Met yearly revenue goal of WeChat store in the first 6 months• Managed a front-end developer for Adobe Target A/B testing activities, supporting digital optimization program