Oliver K. Email & Phone Number

Madrid, Es

Zurich | Madrid

Helping companies in Switzerland to Accelerate Language Learning.goFLUENT offers digital language training and assessment solutions, seamlessly blending eLearning, individual and group lessons, and written practice coaching with other tailored options. Our mission is to empower global corporations to communicate effectively with diverse, multicultural audiences while fostering inclusive and equitable workplaces.With a presence in 25 countries and the dedication of over 1,200 employees, goFLUENT has supported more than 3,000,000 learners from over 2,000 organizations in developing essential communication skills for global business and intercultural collaboration. By prioritizing accessibility and personalization, our training solutions help organizations embrace DE&I principles and create environments where everyone can thrive.goFLUENT’s comprehensive and flexible approach continues to enable organizations to navigate the complexities of a connected world and succeed on a global scale.

Madrid Area, Spain

Heading up Sales, Content, and AdOps, with full responsibility for day-to-day operations and strategic process improvements. In this role, I lead the sales, content, and ad operations teams, driving revenue growth, operational efficiency, and high-quality client outcomes. My focus is on aligning cross-functional efforts to deliver seamless services and measurable results while fostering a collaborative and productive team environment. Key responsibilities include: - Sales Leadership: Developing and implementing sales strategies to meet and exceed revenue targets, nurturing client relationships, and identifying growth opportunities. - Content & AdOps Management: Overseeing the creation and delivery of high-quality content and ad operations to support client campaigns and maximize performance. - Operational Excellence: Managing daily operations to ensure smooth workflows, identifying inefficiencies, and driving improvements in processes like onboarding, sales collateral development, client management, and reporting. - Employee Leadership: Recruiting, mentoring, and managing a dynamic team to achieve individual and collective success, fostering a culture of growth and accountability. - Strategic Process Optimization: Streamlining processes across onboarding, client management, and reporting to enhance efficiency, improve client satisfaction, and enable data-driven decision-making. This role combines strategic vision, operational oversight, and hands-on leadership, enabling me to deliver sustainable growth while empowering teams and enhancing the client experience.

Madrid, Spain

Responsible for leading and managing the sales organization of www.justlanded.com, driving revenue growth, and expanding the company’s market presence globally. Key responsibilities include developing and executing sales strategies, managing a high-performing sales team, and building strong relationships with key clients and partners. Additional tasks involve: - Setting and achieving sales targets aligned with the company’s goals. - Identifying new business opportunities and markets for expansion. - Collaborating with marketing and product teams to align sales efforts with overall company objectives. - Monitoring sales performance metrics and ensuring continuous improvement. - Providing mentorship and training to the sales team to foster professional development. This role requires strong leadership skills, a strategic mindset, and a passion for driving business success in an international and dynamic environment.

Madrid, Spain

A dual role combining new business development and account management, focused on driving revenue growth through online marketing solutions tailored to the expatriate industry. This position involved acquiring new clients, managing key accounts, and delivering customized, high-impact campaigns. Key responsibilities included: - Prospecting and acquiring new clients to expand the business portfolio. - Designing and managing targeted online marketing campaigns for clients. - Building and maintaining strong relationships with key accounts to ensure satisfaction and retention. - Driving revenue growth through upselling, cross-selling, and consultative sales. - Monitoring campaign performance, providing insights, and optimizing results. - Collaborating with internal teams to ensure seamless execution and client success. This role demanded a strong sales drive, account management expertise, and a deep understanding of digital marketing within an international context.

Madrid

Building and managing Expat Audience involved a range of key responsibilities to establish it as a successful marketing service agency focused on expatriate markets. - Market Research & Strategy: Conducted in-depth research to understand expat needs and preferences, developing data-driven strategies to help clients achieve their KPIs. - Client Management: Built and maintained strong client relationships, aligning marketing solutions to their specific goals and ensuring high satisfaction. - Campaign Execution: Designed and implemented targeted marketing campaigns, leveraging digital platforms to effectively engage the expat audience. - Data Analysis: Monitored campaign performance and provided actionable insights to optimize results and improve ROI. - Team Leadership: Recruited, trained, and managed a dedicated team, overseeing operations to ensure efficient service delivery. - Partnerships & Brand Building: Established strategic partnerships and positioned Expat Audience as a trusted expert in expat marketing. This role required strategic thinking, operational excellence, and a results-oriented approach to help clients succeed in reaching this specialized audience.

Madrid, Community Of Madrid, Spain

Opening and Building a Delivery Restaurant from ScratchSuccessfully built and managed a delivery-focused restaurant from the ground up during the COVID-19 pandemic, overcoming unique challenges and meeting evolving customer demands. Key responsibilities included: - Concept Development and Launch: Designed and executed the entire business concept, including market research, brand creation, menu development, and operational planning, ensuring a successful launch from scratch. - Strategic Planning:** Defined business goals and strategies to cater to a growing delivery market, aligning operations with customer preferences and industry trends. - Process Design and Optimization: Established and refined workflows for kitchen operations, order management, and delivery logistics to maximize efficiency and minimize errors. - 3rd Party Delivery Platform Management: Negotiated and managed partnerships with key platforms such as Uber Eats, Glovo, and Just Eat, ensuring optimal menu placement, competitive pricing, and seamless order integration. - People Management: Built a team from recruitment to onboarding, providing training, leadership, and motivation to maintain high performance and employee satisfaction. - Day-to-Day Operations: Oversaw daily activities, including inventory control, scheduling, quality assurance, and customer service, while maintaining compliance with health and safety regulations. - Performance Analysis and Improvement: Monitored key metrics such as delivery speed, customer satisfaction, and revenue growth, implementing strategies to enhance overall performance. This role required entrepreneurial vision, operational expertise, and strong leadership to create a successful, customer-focused delivery restaurant from the ground up in a highly dynamic and competitive environment.

Thalwil, Switzerland

Development, organisation & marketing of professional courses in the field of IT-, Process- and Project Management

Master, Business Administration And Management

Master degree in Business with focus on Marketing and Innovation Management

Master, Business Administration And Management

Master, Elementary Education And Teaching