Oliver Mcalpine Email & Phone Number

London, Gb

Greater London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Auckland, New Zealand

Was selected to lead the project management team to modernise and simplify our processes and deliver projects more effectively. Continued to deliver high-value projects whilst taking on team management functions.Achievements:- Established the Continuous Improvement Programme to increase gross profit, efficiency, and customer experience.- Managed client escalations and mentored team members to keep projects on budget and schedule, resulting in a high level of customer satisfaction (NPS >60, PIR score >90%).- Achieved over 70% team utilisation by analysing the project pipeline and working with sales to effectively delegate projects to team members based on skills and experience.

Quickly promoted from project coordinator to project manager after consistently delivering value for clients.- Was core PMO member to present project management processes and value in RFPs and tenders due to exceptional presentation and communication skills.- Delivered a range of print, software, and digital display projects and managed a range of stakeholders including CFOs, school principals, and contractors.Achievements:- Successfully implemented the first large-scale cloud-based print management software solution, uniFLOW Online, in New Zealand.- Selected to relocate to Wellington City to deliver Canon’s highest value, multimillion-dollar project for the New Zealand Parliament

Auckland, New Zealand

Was requested to join the Project Management team as a project coordinator after a successful graduate programme. - Managed small to medium-sized print, software, and digital display projects as well as making process improvement changes within the project management team.- Experience working with contractors and internal resources to deliver successful outcomes.Achievement:- Redesigned core project management document (Inventory Sheet) which was used to track finance values and status of equipment being installed. This significantly reduced the number of errors caused during projects and decreased the finance team processing times by over 50%, allowing projects to be initiatedsooner.

Auckland, New Zealand

Joined the Canon Graduate Programme straight from university. I gained exposure to 8 different areas of the business over 2 years, spending an average of 3 months in each role.I developed a strong understanding of how different parts of the business interact and what considerations should be taken into account for implementing change.Project Coordinator:- Shadowed project managers and managed small-medium scale projectsB2B Sales / Account Management:- Led B2B sales efforts by following up on leads, conducting cold calls and door knocking, performing customer demonstrations, making sales calls, and creating and presenting proposals. Demonstrated exceptional sales, communication, and influential skills, while handling customer rejection effectively.Marketing:- Demonstrated excellent attention to detail and strong Microsoft Office skills in completing RFPs. - Managed social media platforms such as LinkedIn and the Canon Online Store.Corporate Communications:- Managed internal communications, wrote an article for Insight Magazine, was Canon Oceania Grants judge, organised the annual Kick-Off Conference, organised volunteer days and a holiday programme.Accounting, Credit Control, and Canon Finance NZ:- Collected overdue payments from clients, set up customer accounts, completed the fringe benefit tax (FBT) reports, completed general journals, set up finance contracts, and managed new business documentation.Sales and Service Support- Front end of Canon's consumer business, working with retailers and customers directly.- Responded to queries, ordered products, and provided excellent customer service to New Zealand’s largest electronics retailers. Excellent communication and attention to detail was required to maintain a high level of customer satisfaction.

Auckland, New Zealand

Auckland, New Zealand

• Representing brands and promoting their latest products using communication skills• Requires being personal and interactive, while applying sales skills

Auckland, New Zealand