Oliver O. Email & Phone Number

Slowly Trying to make my tiny dent in the big world, Here are my Accomplishments:• Successfully created and managed Microsoft-365 and Active Directory user accounts.• Provided quick solutions for all users with problems on the first contact.• Digitized IT Procedures to craft a valuable knowledge base.• Implemented a reorganization system for the company’s IT storage room.• Designed and executed KnowBe4 Training Campaigns to over 100 Employees. • Engineered targeted phishing simulations to enhance threat detection among employees. • Regularly optimized email filters by analyzing quarantined emails in Microsoft-365 to reduce false positives.• Experience in punching down, crimping and running RJ45 cables.