Oliver Shepherd Email & Phone Number

United Kingdom

London, England, Gb

As Head of Software Engineering, I am responsible for the growing team of software engineers developing high quality systems controlling critical infrastructure. Supporting the development of an incredibly capable, dedicated and passionate team to deliver against company growth and Product goals.- Owning Technical Strategy and Roadmap including regular communication to the wider business;- Creation of governance processes within the Technology department to manage, communicate and mitigate risk - initial set of risks around process, people and tech enumerated;- Defining and implementing KPIs for data-driven decisions;- Implementing tools and techniques to visualise and manage cost of ownership and quality of tech estate giving rise to initiatives for legacy estate migration and debt reduction;- Significant but careful reduction of technical dept increasing team efficiency allowing the team focus on value;- Hiring, onboarding, line management and training of the engineering team, including creation of a Career Framework to maximise staff retention;- Champion of Agile processes to ensure a sustainable and predictable delivery; including initiatives to reduce work in progress, disseminate knowledge and highly collaborate working;- Roadmap to CI\CD with completed initiatives including automated and zero downtime deployment increasing deployment frequency \ release cadence by 10X;- Roadmap to bolster Principles, Policies and Standards to provide guidance to the team facilitating a culture of enablement where quality is maintained whilst allowing teams freedom to deliver.

London, Gb

Bath, Somerset, Gb

- Working in the CTO Office to provide technology strategy;- Leadership to 3 engineering teams; line management, hiring and mentoring;- Technical strategy, architecture, feature specifications, requirements, design and risk management and mitigation;- Engineering delivery evangelist\couch; experienced in Kanbanize, Scrum, Agile, SAFEe, TDD, BDD and relevant tools plus KPIs, SLAs;- Cross functional collaboration; UX, UAT, DevOps, Operations, Support;- Driving innovation in algorithms and technology;- Defining, planning and operational support for Channel Partner Framework Agreements with Verizon, Vodafone and others;- Supporting customer deployments including regulators and government (Ofcom, DEFRA, Falklands Island Government), commercial B2B (EDF, DHL, Charles Stanly, Conde Nast) and several blue chip organisations;- Department rep. for business change (ITIL Change Approval Board).

Bath, Somerset, Gb

- Key personnel of the senior management team for IPO Market Float;- Growing team from 5 to 40; lead and mentor developers and testers;- Optimised SaaS solution for scale, defined technology vision;- Worked with Product to define new functionality and algorithms;- Product triage process, development process (Kanban, Agile);- Subject matter expert in Network Performance.

Bath, Somerset, Gb

- Designed and developed scalable SaaS solution from the ground;- Learnt appropriate technologies to solve problems;- Contributed to and translated analytic algorithms into software.Key Projects: Analytic Processing Algorithms and Pipeline, Complex algorithms, Methods & Development; Login Process & 2FA; Email Subscription Service; Alerting Framework & System; Mobile Push Notification Systems, RESTful APIs definition & implementation for Web, Mobile & 3rd Party.Key Technologies: Couch, Redis, Riak, ElasticSearch, Erlang, Kafka, Kubenetes, Micro-Services, AWS (Timeeries, Cognito, Elasticache, Lex), IaaS, Jenkins, Git, Jira, Kanbanize, Timeseries, TimescaleDB.

Phd, Telecommunications

Beng (1St Class Honours), Computer Engineering

Education record