Oliver Xu Email & Phone Number

Redmond, Washington, Us

Redmond, Washington, Us

xCloud - Building awesome products for the next generation of gaming.

Sunnyvale, California, Us

Proofpoint is a leading cybersecurity company in Sunnyvale, CA.• Defined vision for the help system. Conducted 27 interviews, and explored use cases across 12 product teams. • Researched integration with Pendo and Salesforce. Evaluated 12 authoring tools and top CDN solutions for content delivery.

Toronto, Ontario, Ca

AOMS Technologies is an Industrial IoT startup in Toronto, Canada. As their first product manager, I spearheaded every step of the software product life cycle from concept to launch.Successes: Grew enterprise customers from 10 to 21, brought in $135k+ in monthly recurring revenue. Improved team efficiency by 1.5x through effort alignment.• Led multi-disciplinary teams built the company’s first mobile and web applications. Managed the end-to-end process from customer research, high-fidelity design to product release.• Formulated the go-to-market strategy. Created digital collateral, email campaigns, and onboarding videos.• Built 18-month software product roadmaps in collaboration with the hardware team. • Successfully rolled out two iterations of the IoT solution in three months.• Restructured project management processes from Asana to GitHub, eliminated communication delays between Dev and QA.

Richmond Hill, Ontario, Ca

Mundo Media was a former global leader in performance marketing in Toronto, Canada. I was their first product manager hire and the product owner of the Ads Performance Tracking platform.Successes: Improved ad conversion rate by 37% through the release of 50+ features. Reduced accounting costs by 43% through product innovation.• Managed the work for 10 engineers and worked with 5 cross-functional teams. Translated business requirements into tasks. • Implemented automatic fraud detection to improve ad quality and conversion rates. Performed A/B testing to validate results.• Streamlined and reengineered advertiser billing and publisher payment processes to support line adjustment and partial payment that reduced accounting overhead by 43%.• Introduced Scrum framework and led the adoption of two-week sprint release cycles; improved team productivity by 23%.• Provided technical support to the Sales team on data analytics, campaign postback setup, and optimization.

Markham, Ontario (Toronto), Ca

Enghouse Networks is the next-gen telecom solution provider in Toronto, Canada.Successes: Oversaw 25+ projects for Fortune 500 companies ranging from $200k to $1M. Fostered outstanding client relationships resulting in renewed contracts with all major customers including Charter, TWC, and Hypercube.• Directed and oversaw the Project Management Office delivering customized enterprise solutions to small and large Telecommunication companies in North America and EMEA. Successful experience in managing teams undertaking million-dollar projects focusing on project delivery, customer satisfaction, and product development.• Managed the Professional Services revenue for two unique business units by establishing annual budgets, quarterly forecasts, and financial reports. Provided leadership in standardizing project processes and communication channels to improve team efficiency and business growth with a strong focus on delivering quarterly revenue.• Continued project management responsibilities.

Markham, Ontario (Toronto), Ca

• Designed and managed the implementation of Least Cost Routing solutions for major Telecommunication clients including Hypercube, Charter, and TWC.• Analyzed business requirements, created feature specifications, and managed delivery strategies using Waterfall and Agile methodologies.• Managed and administrated Oracle relationship and licenses inventory for globally distributed products. Orchestrated and collaborated with finance, department managers, and third-party vendors to reconcile, purchase, and renew Oracle agreements and licenses.• Founded the company’s first Social Committee. Organized and coordinated numerous team-building events that transformed company culture. The success resulted in securing an annual budget of $5000.

Markham, Ontario (Toronto), Ca

• Managed quality assurance resources and schedule for deployment, customization, and upgrade projects.• Translated business requirements into comprehensive test plans for BSS/OSS solutions.• Improved team efficiency and test quality by introducing advanced testing templates and formalized processes to deliver timely, issue-free releases.

Kitchener, On, Ca

• Autonomously managed a deployment project from project kickoff to deployment.• Took meeting minutes for all deployment projects.• Conducted a cost benefit analysis on a project management software aimed at streamlining business processes.

Kitchener, Ontario, Ca

• Designed and implemented real-time control system PLC programs for automated assembly line.

Toronto, Ontario, Ca

• Designed and implemented various web services to encapsulate energy bid and offer submission functions.• Project involved coding the services and clients in Java, modifying the WSDL, implementing reliable messaging and the logging mechanism.• Performed unit tests on remote Linux server and produced several technical documentations using MS Visio, MS Word and Wiki.• Presented web service designs to senior management teams.

• Developed Meter Data Web Service and Account Data Web Service for an energy management software system.• Work involved XML messages design, XML schemas creation and coding in C# .NET framework using Visual Studio 2005.• Integrated building data with EnergyStar’s Automatic Benchmarking System through the use of Web Services.

Ms In Product Management, School Of Computer Science + Tepper School Of Business

Honors Basc, Electrical Engineering Co-Op Program

Project Management Certificate Program

Exchange Program