• Utilized SAP clients to analyze and configure data structures, ensuring optimal functionality and alignment with organizational requirements.• Developed and maintained documentation for SAP configuration processes, ensuring clear communication and knowledge sharing across the organization.• Conducted thorough root cause analysis to identify the source of data errors and implemented corrective measures to mitigate future occurrences.• Demonstrated leadership as the Community… Show more • Utilized SAP clients to analyze and configure data structures, ensuring optimal functionality and alignment with organizational requirements.• Developed and maintained documentation for SAP configuration processes, ensuring clear communication and knowledge sharing across the organization.• Conducted thorough root cause analysis to identify the source of data errors and implemented corrective measures to mitigate future occurrences.• Demonstrated leadership as the Community Outreach Chair of the Young Professionals group, organizing and spearheading initiatives to foster collaboration, knowledge sharing, and professional development among peers. Show less

• Instituted “Member Monday” as a DEI initiative, and released it company wide to 8,000+ individuals• Completed resume reviews, selecting most qualified candidates to schedule interviews • Created recruiting strategy templates, offer letter templates, and interview guides for our salaried candidates • Sourced candidates on multiple platforms including SuccessFactors, Indeed, and LinkedIn (My focus was primarily on IT/Tech/Engineering roles)

• Conducted interviews to evaluate product interface usability (usability testing)• Explored user behaviors and motivations by conducting primary user research• Helped integrate user research into the product design • Created feedback surveys• Provided strategic insight on ways the software could be improved• Assisted in competitor research and analysis and conveyed findings via presentation to supervisor• Digitally collaborated with other teams in a tech start-up… Show more • Conducted interviews to evaluate product interface usability (usability testing)• Explored user behaviors and motivations by conducting primary user research• Helped integrate user research into the product design • Created feedback surveys• Provided strategic insight on ways the software could be improved• Assisted in competitor research and analysis and conveyed findings via presentation to supervisor• Digitally collaborated with other teams in a tech start-up environment Show less

• Conducted primary research and curated exhibitions of historic material• Re-housed media and historic material for long-term preservation • Inventoried collections and digitized material to increase accessibility for patrons • Promoted excellent customer service through various mediums of contact • Instructed patrons on care and handling of rare/historic materials• Monitored patrons to ensure best practices were being applied when handling materials