Olivia Ballard Email & Phone Number

Atlanta, Georgia, United States

Atlanta Metropolitan Area

Atlanta, Georgia, United States

- Tracked outpatient practice performances using clinical data based on quality, performance, cost, and efficiency.- Delivered analytical value to managers regarding MIPS, HIPAA, and day-to-day reports to identify opportunities for improvement.- Partnered with directors on key initiatives to execute clinical deliverables regarding long-term goals and compliance including COVID-19 rapid testing, HIPPA compliant patient-physician communication, and more.- Executed and analyzed reports to better understand a variety of provider and practice level performance and deliver feedback to drive success.- Presented to 50+ clinical practices the importance of HIPAA compliance, MIPs metrics, and ethical values.

Greater Atlanta Area

- Managed Carter’s eCommerce site which included product presentation, marketing campaigns, flash sales, and targeted promotions aligned with consumer trends for 1k+ new SKUs monthly- Created and managed a streamlined process for collecting, tracking, and implementing product price changes for our brands in order to maintain accurate pricing across all inventory. - Ensured quality assurance during the launch of Carter’s new e-commerce website by monitoring data accuracy and communicating and resolving discrepancies in collaboration with cross-functional partners- Fostered continual e-commerce site optimization on topics including functionality, structure, and design through cross-functional collaboration across marketing, sales, operations, IT, merchandising, QA, and more. - Analyzed KPI performance across the online store assessing consumer/competitor trends and gaps, identifying executional opportunities, and presenting strategic marketing solutions to leadership in order to drive traffic, sales, and conversion.

- Optimized the organization’s social media presence and brand awareness by developing branded content and increasing social media engagement, increasing the overall follower base and user engagement across all platforms. - Performed company needs across blog content, ticket sales, vendor prospecting, and market research.

Peachtree Corners

- Focus on customer service and daily sales goals- Build a personal customer base- Create awareness of the franchise location through social media and events

Greater Atlanta Area

- Managed E-commerce site content and performance during a site relaunch and rebranding from ensuring accurate product presentation to analyzing and identifying opportunities to enhance conversion rates. - Developed a subscription service model as E-Commerce specialist on a team of 16 multidisciplinary interns, presenting to leadership.- Merchandised products on site and develop product suggestions for consumer education to enhance path to purchase - Ensured website content is maximized, accurate and timely thru QA

Athens, Georgia Area

- Drove brand awareness for a start-up clothing company through e-commerce site optimization and social media management.- Planned, hosted, and produced advertisements for a promotional event with 1,000+ people in attendance.

Greater Atlanta Area

- Managed all e-commerce channels including online inventory and website operations by maintaining content, supervising/styling photo-shoots, and ensuring timely order fulfillment. - Supported marketing campaigns by brainstorming themes and ideas and driving execution across social channels and e-commerce.