Olivia B. Email & Phone Number

Denver, CO, US

Building client relationships with season ticket holders via phone, email, chat, notes, and in-person meetings. Utilizing Microsoft Dynamics 365 and Archtics for thorough record-keeping. Enhancing fan experiences with mobile ticketing assistance and activities on game days. Overseeing online chat support through Satisfi Labs.

Sold full, half, and partial season memberships, groups, and premium seating. Maintained prospects through Microsoft Dynamics 365, met sales goals, and networked to generate new business. Achievements: Highest Grossing Inside Sales Team (1.9 million for 22-23), Ticketing Campaign ($50.1 million for 21-22), and Game ($2.2 million for the Lakers game on.

Littleton, Colorado

Provided the perfect night out for guests, guest relations, sold wine & food products, served food and beverage products according to standards & procedures, celebrated birthdays & other special events.

Littleton, Colorado

Taught Lifeguard, CPR, First Aid, AED courses, life guarding, swim lessons, pool chemical checks, daily cleaning duties, general pool maintenance.

Prepared and executed game day promotions, assisted corporate clients, participated in off-site Eagles promotional & community events, assisted in the corporate fulfillment process, & bolstered fan experience.

Fort Collins, Colorado

Oversaw sport clubs teams, provided necessary equipment for teams, ensured safety during athletic participation, and enforced recreation center policies.

Greeley, Colorado

Oversaw lifeguards and aquatic staff, ensured daily operations and pool procedures ran smooth and efficiently, performed equipment checks, chemical checks, filled out employee reports, and taught swim lessons.