Olivia Baxter Email & Phone Number

London, Gb

London, Gb

London, Gb

London, England, United Kingdom

Key responsibilities:- Recruiting fellow volunteers to assist fundraising events - Volunteering at most London Marathons, managing the reception, greeting runners, and assisting family enquiries - Promoting social media posts for numerous events - Assisting photo-shoots and campaigns for the charity.

London Area, United Kingdom

Key Responsibilities:- Identify potential customers and lead them through the full sales cycle. - Manage and nurture qualified leads in my pipeline.- Work within a team environment to collaboratively grow the business. - Lead one-on-one screen-sharing presentations/demos to c suite decision makers. - Lead pricing negotiations. - Achieve and surpass monthly, quarterly, and annual sales quotas. - Work with Sales Development Representatives to coordinate appointments and optimal scheduling.

London, England, United Kingdom

Key Responsibilities:- Nurture, develop, and close renewal opportunities in a fast-paced and evolving environment.- Source, nurture and close new business opportunities by ensuring that prospects’ needs are met and exceeded.- Act as the owner of the commercial success of my portfolio, working with my colleagues in the Community team and the wider sales team.- Maintain high activity through regular touch points with clients. - Maintain our CRM to ensure I are showing an accurate view of my pipeline.- Execute strategy and process implemented by Sales leaders, Marketing and Sales Operations.- Provide unmatched customer service to members to ensure the best possible member experience.

London, England, United Kingdom

Key Responsibilities:-Maintain high activity through regular touch points with clients- Partner with Community Teams to ensure the successful placement of new members - Execute strategy and process implemented by Sales leaders, Marketing and Sales Operations- Be a positive WeWork brand ambassador and confidently communicate our value proposition to members- Provide unmatched customer service to members to ensure the best possible member experience

Oxford, United Kingdom

Key Responsibilities:- Tasked with aiding the opening of a brand new store- Key role within the visual merchandising team, having to fully furnish the store it its amazing current standard- Organization of stock (home and clothing)- Running various zones throughout the store- Providing outstanding customer service - Running the till and fitting rooms- Trusted to manage other sales associates when store management were not present, this allowed me to develop my management skills by leading a team in a busy environment.Achievements:- I was offered a promotion to store key holder, this I had to decline due to my university work load- Praised regularly for making the day’s largest sale and achieving the highest rates of customer membership sign ups- Organised a fresh stock room to make customer interactions smooth and quick, this system still stands today.

Banbury, England, United Kingdom

Key responsibilities: - Researching customer trends in types of sorted support to create appropriate and striking campaigns - Input in the layout and material across social media platforms - Creating customer interaction through posts and advertisement that spread awareness of our provided services - Booking customer appointments and managing customers upon arrival - Shadowing various appointments surrounding legal, housing, immigration and marital issues, most of which were provided with achievable resolutions.Achievements: - Implementing a more efficient filing system regarding customer history, this made each customers file easy to access and created less room for error - Assisting customers in the completion of questionnaires upon arrival allowing appointments to run smoothly - Initiating relationships with neighbouring charities in order to share resources and boost customer gratification.

Key Responsibilities:- Promoted to cashier, opening the cash desk in the morning, running the till throughout the day, and closing the cash desk after close- Working in an extremely fast pace environment, working 30 hours a week through summer sale season- Working efficiently under pressure, being till trained in a few hours as result of the active setting- Head of the shoes and bags department, this included being responsible for the weekly delivery, undertaking visual merchandising, and money mapping.Achievements:- My shoes and bags department was one of the best selling departments within the store- I was till trained within a few hours and promoted to senior cashier within a few days-- I recognized the existing chaotic fitting room situation and created a system that enabled customers to enter the fitting rooms quickly, and staff to manage the clothing intake and outtake efficiently.

Key Responsibilities: - Money mapping the store the push popular stock- Running bra fit appointments being a fully certified bra fit specialist- Focusing on my customer service skills in a more personal setting- Keeping up with the brands extremely fast pace environment, having to conduct up to 6 bra fits at a time- Visual merchandising on a weekly basis, being tasked with model store Achievements:- Becoming a bra fit specialist in my first 2 weeks of employment, meaning I was able to take on more responsibility within the store- Being offered a longer contract over competing associates as I was viewed as a more responsible, reliable associate within the store- I volunteered to work every night shift needed, this extra help would permit the team to finish work quicker and at a higher standard.

Oxford, United Kingdom

Key Responsibilities:- Provide outstanding customer service throughout entire in-store experience, these included; greet guide and goodbye, offering refreshments at fitting room, offer steaming services and much more. - In depth product knowledge- Money mapping and adjusting the most popular products accordingly- Visual merchandising according to the weekly inspiration - Supporting the preparation of model store - Keeping abreast of store performance in comparison to other regions- Upholding strong relationships with more senior members of the company; regional managers and members from Head Office.Achievements:- My experience at GANT has been a continuation of my luxury retail experience, this has allowed me to develop excellent customer service skills and boosted my communication aptitude.- I was named the stores best seller in my first month of working with the company- Whilst visiting the store the senior members of the company had offered me an internship at head office, this due to my professional quality, knowledge of the company and customer engagement.- I had achieved employee of the month for my first three consecutive months of employment.

Key responsibilities: - Shadowing teams composing the new autumn/winter briefs - Assisting the creation of the weekly email advertisement - Tasked with comparing the company’s previous campaigns to those of its competitors. This direct comparison allowed for exploring gaps, enabling improvement and expansion - Assisting the marketing team in its brochure product descriptions - Packaging and posting PR boxes to various ambassadors - Attending the weekly marketing meeting which discussed weekly trading figures and market statistics. This was delivered by the Marketing Director and attended by department leads. Prior to the meeting, I was responsible for prepping the Senior Marketing Director with relevant informationAchievements: - Having my brochure descriptions published in the autumn/winter edition - Having significant input in the layout of the weekly email advertisement - Successfully securing social media sponsorships from high profile influencers - Played an effective role in the smooth communication between channels, grasping the importance of collaboration within a successful company

Key Responsibilities:- Running the shop floor effectively throughout the busiest times, working late night shopping and weekend shifts- Handling and resolving customer issues sensitively and effectively- Managing clear rail and fitting rooms in an orderly fashion while checking units in and out of the fitting rooms- Tidying the shop floor and replenishing stock when necessary- Handling large deliveries quickly while maintaining stock room standards- Working behind the till Achievements:- Achieved company targets by 50% through customer interaction- Invented a smoother delivery system, allowing large scale deliveries to be shifted to the shop floor and stock room quickly- Met sales goals consistently between the years of 2016 and 2018, eventually achieving sales assistant of the year for years running- Having a great relationship with fellow associates and management in particular, these connections still prominent.

Maidstone, England, United Kingdom

Key responsibilities: - Managing a busy switchboard line and directing customers to relevant business departments- Creating business documents for internal and external use - Using a variety of Office tools including Outlook, Word, PowerPoint and Excel Achievements: - Quickly learning how to master the online booking system, having to take over the sales co coordinator position rapidly - Successfully organising fundraisers for the NSPCC within the company, spearheading events like dragon boat racing and balls for over 70 members of staff.