•Train providers and all medical personal on GE Centricity (Athenaflow).• Travel within the US and its territories each month for extended periods of time to support and trainall medical staff within the department of corrections.• Conduct classroom and one-on-one training, administer test, and develop training regimens relatedto clinical workflows for on going professional development as indicated.• Provide virtual training via Zoom, WebEx and Microsoft teams.• Develop and implement the EMR/EHR training program and materials so that it encompasses ancillarysystems including , but not limited to Radiology and Lab.• Team lead for 20+ EMR/EHR trainers.• Ensuring the team is not distracted by outside concerns.• Making sure the team gals.• Establish and maintain good relationships among the team, product owner and the other stakeholders.• Develop training schedule for all go-live support staff.• Assist managers and other leaders in establishing educational goals involving the use and proficiencyof the EMR/EHR for the department, specific groups of employees or a single individual, if necessary.• Conduct training on ancillary products, i.e., Docutrak/Document Mgt Scanning and Adobe Software• Manage projects in accordance with approved standards, procedures and methodologies.• Maintain centralized, accessible location for EMR/EHR training materials schedules, and resources.• Documenting and researching all problems and resolutions, communicating with peers, providingstatus updates, and following up to ensure satisfaction.• Recruit new trainers for large upcoming go-lives.• Conduct first level interviews over the phone and in person.• Negotiation of hourly rate for new contractors.

• Provide customers with staffing on a by contract basis.• Managed financial accountability relating to payroll and contractual compliance.• Train new recruiters on processes and systems.• Post ads, review resumes, phone screen candidates, interview qualified candidates, process new hirepaper work.• Mentor and train new department team members in the areas of full lifecycle recruiting and sourcing.• Evidence of using recruitment through social media.• Provide feedback on the outcome of interviews to candidates in a timely manner in line with TDRSolutions 101 recruitment processes.• Develop and maintain relationships with new and existing clients to ensure compliance and expandareas of services delivery.• Work within predefined recruitment processes while monitoring that process to identify, recommendareas, improve and to ensure best practices at all times.

• Contractor medium-sized health care system. • Provided go-live support for CPS 10 PM & 9.5 EMR• Train physicians and end users – front office to back office staff on both CPS 9.5 (EMR & PM System). • Provided technical and general support for Centricity (EMR) electronic medical records system.• Providing availability and response to all initiated support incidents, including phone, email, and other methods; Log and track all support issues, problems and requests • Utilizing company tools to monitor the performance and availability of systems deployed • Documenting and researching all problems and resolutions, communicating with peers, providing status updates, and following up to ensure satisfaction • Edit ccc forms • Create VFE forms• Manage projects in accordance with approved standards, procedures and methodologies. • Provided physician support/education of electronic medical records system on documenting office visits, tests,and orders in (EMR) electronic medical records system. • Provided training with ancillary products, i.e., Docutrak/Document Mgt Scanning and Adobe Software

• Contractor for large health care organization implementing GE Centricity EMR• Build and design of user profiles• Provided go-live support to physicians and end users – front office to back office staff• Provided technical and general support for Centricity (EMR) electronic medical records system.• Support clients via EMR upgrade from 5.6 to 9.0 – 9.2 EMR• Validation/testing application prior to upgrade. • Providing availability and response to all initiated support incidents, including phone, email, and other methods;Log and track all support issues, problems and requests • Utilizing company tools to monitor the performance and availability of systems deployed • Documenting and researching all problems and resolutions, communicating with peers, providing status updates, and following up to ensure satisfaction • Assist project manager with creating forms (ccc forms)• Manage projects in accordance with approved standards, procedures and methodologies. • Provided physician support/education of electronic medical records system on documenting office visits, tests,and orders in (EMR) electronic medical records system.• Provided training with ancillary products, i.e., Docutrak/Document Mgt Scanning and Adobe Software• Troubleshoot and problems solve software issues

• Assist client with maintaining good personal hygiene. • Assist client in daily living • Assist client in maintaining a healthful, safe environment. • Assist client with ambulation, nutrition, dressing, physical transfers and exercises• Assists with prescribed treatments ordered by the physician • Encourage clients in gaining independence • Documented daily vital signs and blood pressure checks into computer• Provide simple emotional and psychological support to the clients • Establishes a relationship with client and family, which transmits trust and confidentiality• Document daily activity log in computer system

• Negotiated with credit bureaus to delete negative items off customer credit report• Protected customer secure and personal information.• Maintained accurate and up to date case files on each customer. • Daily correspondence to Equifax, TransUnion and Experian• Generate letters for customers to remove derogatory information from credit report