As deputy manager i lead a combination of both morning and evening shifts responsible for both the staff and customer satisfaction on a daily basis. My role also allowed me to focus more closely on the behind the scenes running of the business from stock to organising functions. Key responsibilities include:Managing our events departmentAccepting DeliveriesAdministrationLeading a team of peopleStock rotationFinancial auditingOrdering ie beer delivery office supplies etcStock takePresenting business ideas to our district managerFinancial forecasting/ cost analysisInterviewing and hiring of new employees

As assistant manager i lead a combination of both morning and evening shifts responsible for both the staff and customer satisfaction on a daily basis. My role also allowed me to focus more closely on the behind the scenes running of the business from stock to organising functions. Key responsibilities include:Managing our events departmentAccepting DeliveriesAdministrationTraining of new and current employees

Responsible for providing support to the manager on shift to guarantee a successful service and satisfied clientele. Key responsibilities of mine while at the Three Mariners were:Supervise staff.Train staff to perform allocated roles.Manage inventory.Assist customers with any queries or requests.Ensuring compliance with licensing, hygiene and health and safety legislation/ guidelines.Promoting and marketing the business.Overseeing stock levels.Producing staff rotors.Handling customer queries or complaints.Taking reservations.Greeting and advising customers.Handling administration and paperwork.Liaising with customers, employees, suppliers and sales representatives.Making improvements to the running of the business and developing the restaurant.

I am a reliable and driven individual able to adapt to new surroundings and situations, my experience at the Lobster Shack allowed me to adjust to a fast-paced and challenging environment helping me to develop skills working as a team but also alone. Some responsibilities included:Customer queries and complaintsServing customers and running food.Meeting and greeting customers upon arrival.Knowledge of the business and production of stock.Mixing a variety of simple and complex drinks in line with clients requirements.Supplying hot and cold beverages to clients.Opening and closing down stations while following correct procedures and guidelinesAssisting the kitchen i.e shucking oysters.

Working from a young age has given me a strong independence and motivation to achieve, during my time at WindyCorner Stores I was working as front of house staff which consisted of:Supplying clients with a variety of hot and cold beverages.Managing the till systemServing clients.Opening and closing the store according to guidelines/ proceduresDaily cash and audit reconciliationOver seeing stock levelsOrdering supplies