Olivia Buffaloe Email & Phone Number

Pflugerville, TX, US

Austin, Texas, US

Waterloo, Ontario, CA

• Managed and mentored a team of sales representatives focused on key geographic territories nationally.
• Owned key performance indicators (KPIs) to grow the SMB sales team customer base and revenue.
• Trained and developed individual contributors on various tools, processes and skill sets to further accomplish team goals.
• Provided sales assistance and guidance throughout the sales cycle.
• Forecast accurate revenue on a monthly and quarterly basis through strong Salesforce best practices.
• Implemented successful prospecting and pipeline management of salesforce.

Round Rock, Texas, US

• Responsible for managing inside sales reps covering SLED and local government accounts.
• Managed the hiring and maintenance of a diverse and powerful workforce.
• Managed pipeline activities and growth around multiple lines of business.
• Created a positive team culture gaining 100% on leader scores in companywide survey.
• Diversity and Inclusion Ambassador and facilitator.
• Lead on Culture, Sales and Development Initiatives.

Round Rock, Texas, US

• Managed the day-to-day relationship for large institution clientele to include Universities, State and Local government, K-12 and Healthcare customers.
• Completed bids, RFP and project requests from small peripherals to large server clusters.
• Managed customer relationships from the inside to build trust and encourage additional business when needs arose.
• Kept customers apprised of new products, service updates and new technologies.
• Fostered professional and friendly relationships with end-users and influencers to make Dell the go-to technological provider.
• Mentored several reps and peers new to role.

Charlotte, NC, US

• Worked in various roles from Teller to Banking Center Manager, including 4 years as expat manager overseas for DOD.
• Identified potential compliance risks and likelihood and impact of fines and penalties resulting from non-compliance while maintaining fair and equal access to financial services.
• Developed annual branch business plan for maximum profitability and effectiveness.
• Recruited, trained, coached and developed top talent in every role of the banking center
• Evaluated historical, current and forecast data to determine opportunities for development and enhancement.
• Recommended improvements to management controls designed to safeguard institutional resources and promote growth in compliance with government laws and regulations.