• Provides administrative support services for program portfolio management and service delivery• Report on administrative processes, procedures and requirements, as well as formulate and recommend options to managers for resolving problems which arise in the provision of services• Coordinate, monitor and track projects; recommend, implement amendments as required and provide management with regular reports• Provide logistical and financial support and reporting to staff and management, in accordance with financial management policies, systems and procedures, and the FAA• Successful completion of Defence Resource Management Information System (DRMIS) and Financial Planning & Forecasting (FP&F) training

• Provide administrative and financial support services to team members within the Road 2 Mental Readiness (R2MR) program• Successful completion of Expenditure Management Course: Sections 32, 33, and 34 of the FAA• Initiates, records, processes, and reconciles financial/administrative transactions in departmental financial accounting systems• Provides advice and guidance on administrative policies and procedures, as well as planning for financial resources

• Providing guidance, support and mentorship to a Girls U10 competitive soccer team.• Coordinating administrative off-field items, including practices, games and tournaments.• Regular communication amongst players, parents, team officials and club officials.

• Under the supervision of Dr. Cathy Sun, aided in coordinating a retrospective chart review study studying the causes of hypoglycemia in hospital in-patients and determining strategies for circumventing such events

• Provide administrative support to physicians within the Department of Endocrinology at The Ottawa Hospital, which includes but is not limited to; processing patient paperwork, honorariums, invoices, creating letters, etc.• Able to efficiently and effectively multitask between answering patient phone calls and emails, managing physician’s schedules’, creating/managing appointments and providing resources and support to patients.• Knowledgeable and competent in various programs and software systems like Epic, Microsoft 365, Word, etc.

• Process all incoming calls to the hospital from both external sources (patients, family members, other hospitals, etc.) and internal calls for emergency codes, paging, housekeeping services, facilities management, or directory lookups • Ability to multitask and be detail-oriented in processing calls• Using multiple software programs and web-based information exchange platforms, such as Epic, Microsoft 365 and Qgenda • Being friendly, compassionate and patient when dealing with patients, family members, hospital staff and physicians

• Working with members of the Canadian Forces Health Services Group to coordinate primary care services for members of the Canadian Armed Forces (CAF)• Various administrative duties including managing email inboxes, incoming and outgoing faxes, scheduling appointments, answering phone calls and preparing patient files for clinicians• Answering questions and assisting members of the Canadian Armed Forces • Using multiple software and web-based information programs like DWAN, CFHIS and Purkinje Dossier

• Working in the high-stress, fast-paced animal hospital emergency room• Updating client records and filing important medical documentations within the hospital’s health information system (Infinity and ImproMed)• Active communications with Doctors of Veterinary Medicine and Veterinary Technicians to ensure detailed information is provided to clients• Handling client receivables and submitting billing information into health information system and/or to client’s insurance provider• Client communication including discharging patients, reviewing go-home care, scheduling appointments, interacting with and answering questions for clients both in-person and over the phone• Authorized to dispense and fill medications for clients, including the handling of controlled drugs

• Managing daily store operations and delegating tasks to employees• Handling daily receipts, balancing cashes and actively managing customer service• Responsible for troubleshooting equipment and inventory management