Olivia Eley Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

B-Sylk is black-owned business selling stylish, adjustable bonnets. As an assistant, I have helped with inventory management and making connections through social media.

Seattle, Washington, United States

- Co-led panel for 46 employees to bridge disconnects between Cloud Sales Center counterparts, enhance KPI performance, and improve customer experience. Resulted in discussions between leadership for internship program refinements- Exceeded cold calling metrics by 13% and generated 2 cloud migration opportunities for account managers- Conducted financial research and provided real-time analysis for optimal cloud solutions during mock customer calls, enhancingleadership’s understanding of company pain points

Greenbelt

● Welcome guests and provide a positive first impression.● Maintain an organized and clean reception area.● Answer incoming phone calls, inform callers, distribute calls and messages to appropriate persons in a timely manner. ● Prioritize office security by following confidentiality, monitoring logbooks, and issuing visitor badges.

Columbia, Md

● Conducted competitor research for nearby Business Management Consultant Groups managing direct mail fundraising fornonprofits and their agencies● Guided email campaign fundraising for the Sladechild Foundation to increase their donations● Oversaw digital marketing, client meetings, and data quality

Reston, Va

● Maintained company organization by creating program schedules and compiling survey results from previous events● Created a monitor PowerPoint and directed over 1,900 guests and speakers to breakout sessions at the Annual Bridge to IntegratedMarketing & Fundraising Conference

Largo, Maryland, United States

● Shadowed accountants in financial planning presentations● Assisted in creating invoices, tracking budget expenses, and resolving purchase orders.● Reviewed and verified MIRO documents● Conducted research and examined businesses’ documents within SAP Software

Lanham, Maryland, United States

● Scanned and organized packages into correct bins for customer orders● Followed warehouse processes to minimize damage and preserve quality of items.● Thrived in the fast-paced environment by exceeded company’s production and service levels.

Prince George'S County, Maryland, United States

● Created case files for easy updating and retrieval by victim-witness coordinators● Performed data entry of closed and open cases.● Answered emails, phone calls, copied, and scanned files.● Shadowed attorneys, judges, and victim-witness coordinators to understand workflow, workloads, and communication in office workspaces.

Bowie, Maryland, United States

● Organized and supervised group activities by leading, coaching, and participating with campers.● Communicated and clarified rules and expectations of campers● Mentored, motivated, and improved attitudes and outlooks of at-risk youths.● Recorded and monitored dietary restrictions by verifying correct meals and snacks given to campers.

Bachelor'S Degree, Marketing & Information Systems, 3.75

Activities and Societies: Code: Black Student Success Leadership Council

High School Diploma, 4.01

Activities and Societies: Chosen Member of Science & Technology Program, Communications Board of National Honor Society, Student.