Olivia Porter Email & Phone Number

Greater Chicago Area

Providing world-class training and presentations to companies representing a broad spectrum of industries. Teaching communicating with confidence, conflict resolution, team building, performance management, workforce productivity, and building a strong corporate culture focused on internal engagement and external success. Travel throughout the country delivering training presentations on over 20 business and communication topics. Training topics include: - Communicating with Confidence - Presentation Skills - Articulation and Diction - Conflict Resolution - Coaching and Teambuilding - Strategic Business Writing• Current clients include JM Reid Group, Work-Life Training Institute, and Results By Design; former clients included LinMar HR Solutions Plus, Legal Acts, and Speak By Design, Monster Worldwide, SkillPath, PECO, Caterpillar, Inc., Loyola University Medical School, and the Barbizon School of Chicago• Selected by Monster Worldwide as one of 50 speakers in the country to launch a nationwide program specifically designed for high school females, “Making Your Future Count,” speaking to 20 Chicagoland area high schools with up to 200 attendees at each • Delivered trainings to Ernst & Young, Accenture, and McKinsey & Co. employees on improving presentation skills • Created and facilitated “Zoom: A Crash Course” for speech-language pathologists unfamiliar with teletherapy• Developed and delivered a presentation entitled “Forget Forgiveness, Harness Hate” at TEDxChicago (2019)• Selected by the Felicity Group, Ltd. to facilitate 42 corporate diversity workshops at PECO in Philadelphia• Revised and delivered the Barbizon School of Chicago’s sales presentation, which resulted in a 100% increase in the closing ratio within two months of training • Featured in 30+ corporate training videos for clients including Motorola, Whitehall Jewelers, Walgreens, Feeding America, and Abbott Laboratories

Chicago, Illinois, United States

Provide teletherapy and individual and group treatment to Pre-K through 6th-grade students requiring speech and language intervention, working with between 30 – 35 students weekly in the Chicagoland area school districts. • Evaluate and treat various speech disorders, including articulation/phonological disorders, receptive and expressive language delays, and fluency disorders• Administer and score screeners and assessments such as the Goldman-Fristoe Test of Articulation, Stuttering Severity Instrument, Preschool Language Scale, and Clinical Evaluation of Language Fundamentals• Successfully completed appeal paperwork to secure funding for two students to receive a Speech-Generating Device (SGD)• Created and delivered a presentation to school staff regarding the role of speech and language services in the Multi-Tiered Systems of Support (MTSS), giving staff the tools to correctly identify communication disorders and remediate mild disorders• Created an interactive language bulletin board that provides weekly exercises to stimulate vocabulary, reading, and word-finding skills in speech therapy clients• Created a speech-language pathology intern handbook that contained a learning rubric and outlined expectations for future interns

Chicago, Illinois, United States

Challenged with developing and implementing human resource processes and practices for 450 call center employees in Chicago, IL and Amherst, MA.• Full generalist responsibilities with an emphasis on payroll, training, and employee relations• Facilitated weekly new hire orientations and customer service training workshops• Reduced turnover by 25% in 1999 and 2%-5% annually since 2000, creating employee incentive programs and redesigning recruitment and training structures• Implemented performance-based evaluations and salary increases resulting in a 12% increase in call center productivity and improved employee retention

Mhs - Master Of Health Sciences, Communication Sciences And Disorders

Bhs - Bachelor Of Health Sciences, Communication Sciences And Disorders

Fellowship, Theatre

Bachelor Of Arts - Ba, Sociology