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About 11 years experience in UX and 4 years experience in PO/PO triads. Good at the combination of design thinking and product thinking, user research, create end to end solution and drive project cross departments and countries.I believe in the power of innovation, and would like to create better user experience for next generation products and people’s life.
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Design ManagerEatonShanghai, China -
Design ManagerEaton Jan 2022 - PresentShanghai, China- Established Studio Blue APAC human centered design CoE team (HCD) with user experience design, industrial design and design thinking discipline. - Built relationships with major BUs in region, introduced HCD, identified project and collaboration opportunities, advocated user research based design approach and process. Led team creating website as one stop for all introductions and resources for more stakeholders understand HCD value and for designers to access recommended process, design language, etc. - Deployed localized design thinking class for internal employees and leadership programs. Created lite version and get started sharing to arouse interest.- Promoted design thinking(DT) in early product and solution definition phase, Created a DT process and piloted with division to have DT embedded in NPI.- Developed HCD APAC strategy. Recruited talent, led team on the engagement strategy, reviewed delivery and ensures HCD approach, guided designer, operated and managed design team.- Drive the 1st regional design summit at Eaton for CoE designers and division embedded designers to talk and share insights and best practices. -
Sr. User Experience Designer/ Design Lead欧特克 Jun 2016 - Jan 2022中国 上海Data management system integrationUX lead and PO triads for 3 scrum teams. Drove project roadmap and defined UX strategy.Smart search/Duplicate search project for Inventor & VaultConducting user research to support business decisions, and leading UX design for cross-product workflow, including dashboard and shape search.UX lead, PO-triadsFactoryXFormed a small team, initiated and led the creation of internal incubation proposal and mini business plan. Our team was one of the three proposals that pitched to CEO and the incubation board in person.Simulation experience vision researchDrove and conducted Inventor/PDMC collection simulation experience vision research. Identified problems to solve, future vision, possible strategies, and approaches.Manufacturing Data Service projectDesigned Form Builder tool for automating the onboarding forms, MDS back-office registry for managing material/machine/tool/process data, and an external website for vendors to onboarding & manage data.Autodesk Generative DesignDesigned the first version of this commercial client software to provide evolution product for customers to get thousands of generative design solution of additive manufacturing, and solve complex design problems. Define MVP features in the “define” workspace, and prioritization features for the first tech preview.UX, local PO of two scrum teams.Fusion 360 (Simulation module)Researched end to end customer journey for Fusion 360 simulation module.Created new UX concepts to help designers/engineers (non-simulation professionals) to set up and understand simulation results. -
User Experience Designer霍尼韦尔 Jul 2013 - Jun 2016中国 上海User Experience DesignerFeb 2015 – Jun 2016Design focal of one product line for the connected building solution business unit, provide end to end UX design for cross-platform product (mobile, tablet, web, desktop client) including: - User research, experience diagramming and storyboarding - Workflow and task analysis - UI Wireframe, interaction, and prototyping - Usability testingVoice interaction research & designLead the visual design direction of junior visual designer July 2013-Feb 2015Participant in User Research, draw storyboard.Conduct detailed interaction design, usability test.Define visual style or apply design language according to requirements.Visual Interaction Design Researcher (intern)Jan 2013-Jun 2013Conduct detailed app UI design, heuristic evaluation, etc. -
Ux Design InternChina Unicom Jun 2012 - Oct 2012中国 上海Participant in wostore app/web UI design -
Ux Design InternIbm Dec 2010 - May 2011中国 上海Conduct MBMA mobile project interaction and visual design
Olivia Chen Skills
Olivia Chen Education Details
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Frequently Asked Questions about Olivia Chen
What company does Olivia Chen work for?
Olivia Chen works for Eaton
What is Olivia Chen's role at the current company?
Olivia Chen's current role is Design Manager.
What is Olivia Chen's email address?
Olivia Chen's email address is ol****@****ell.com
What schools did Olivia Chen attend?
Olivia Chen attended Donghua University, Donghua University.
What skills is Olivia Chen known for?
Olivia Chen has skills like Interaction Design, User Research, Usability Testing, User Experience Design, Prototyping, Storyboarding, Visual Design, Task Analysis, Customer Journey Mapping, Dfss, Visual C.
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Olivia Chen
Gm Marketing | Vp Mkt&Omnichannel Sales | Consumer And Retail Mkt Expert | Royalty Marketing | Omnichannel TransformationShanghai, China1yeah.net -
Olivia Chen
Hangzhou
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