Olivia Colquhoun Email & Phone Number

-Responsible for the marketing of 3 major hospitality venues in Newcastle - 3SIXTY, Purple Peacock & Bar52-Partook in brand development & concept creation of the newly imagined Purple Peacock & 3SIXTY. Provided impactful research-backed ideas to maximise the companies investments & support wider business growth-Worked alongside the creative team to develop.

Digital Marketing Developed an in-depth strategy to integrate topical marketing into Hays Travel’s SM platforms whilst adhering to the company’s brand & valuesPlanned & implemented the social media content calendar Developed SM campaigns which were presented to & approved by the Head of Marketing & CEOReviewed SM analytics to advise on future content &.

Teesside

Responsibilities include:Using own judgement when issues arise, such as last-minute changes in events and staff shortages.High level of customer service developed working behind the bar in the clubhouse, serving both regulars and new guests.Problem-solving skills advanced from ordering change, drinks and bar snacks, to ensure that all events and golf.

Teesside

Responsibilities include:Working in a team of up to 30 staff across multiple departments serving up to 150 guests, meaning communication is hugely important.Working to tight deadlines to set up weddings, christenings and golf days, to the guest’s requirements.High level of customer service skills developed working behind the bar in the club house, serving.

Newcastle Upon Tyne, United Kingdom

Marketing Creating and distributing marketing content through social media platforms and to relevant contacts. Helping to create a social media plan, run platforms and analyse analytics on Hootsuite. Project management/events managementWorking in a team as well as leading a team to plan and run fundraising events.Led the organising and recruiting for the.

Sunderland, United Kingdom

Responsibilities included:Serving customers quickly and efficiently, whilst giving them enough attention and high customer service.Handling cashExplaining the price guaranteeTemporary Christmas position

Responsibilities included:Providing silver service to the hundreds of guests we had each week. Setting up within a time constraint.Helping to run private functions.Taking orders and bookings.Upselling products and offers to suitable customers. Making drinks and running food.