Olivia Eckert Email & Phone Number

Huntington, Indiana, United States

Salt Lake City, Utah, United States

>Took on responsibility for a team that was under performing. Drafted up comprehensive strategies that resulted in improved metrics for both sales and conversion. >Conducted regular sales training and mentoring sessions to enhance team productivity and performance. >Played a pivotal role in the early stages of the company’s development, contributing to the establishment of fundamental practices that significantly enhanced interdepartmental communication and accountability.

Evansville, Indiana, United States

>Managed a diverse team of sales professionals, fostering a collaborative and goal-oriented work environment. >Hit target goals at 120% for months spent in the manager role.>Oversaw client onboarding and maintain exceptional customer satisfaction levels.>Consistently achieved remarkable results, maintaining a position within the company’s top 5 performers month after month when in the agent role. Fostered lasting client relationships with a retention rate of 80% and higher.

Indianapolis, Indiana, United States

>Ensuring a high level of customer satisfaction by delivering exceptional service, timely responses, and effective problem resolution. >Upholding the highest ethical standards in all interactions with clients, maintaining trust and integrity.>Maintaining meticulous records of client interactions, sales activities, and compliance documentation. Generating regular reports to track performance and identify areas of improvement.>Continuous performance that resulted in being ranked top 5 in the company for the busy season of the year out of 300 agents.