Olivia Edwards Email & Phone Number

Manchester, United Kingdom

I am an adaptable and collaborative HR Business Partner and have over 18 years generalist HR experience in the hospitality sector. I enjoy, and have the ability, to build effective relationships to ensure I have trust and confidence with key stakeholders. I thrive in a fast pacing and varied environment where I am able to make a difference to business.

Manchester, United Kingdom

• Reported into the HR Director (UK & Ireland) -poviding HR Business Partnering to Senior Managers within Support Office in Manchester and London. Managed a team of 3 in the HR Service Centre team in ensuring excellent.
• Performance Review Process – Lead a project to ensure all relevant colleagues received their correct pay and bonus for 2017. A review of the previous year’s outputs was conducted, where the findings were taken on board.
• Recruited a new team to support the HR transactions and acted as first point of contact for all HR queries. Planned and managed the recruitment, induction, training and implementation of the newly created team.
• Managed an underperforming team to gain more focus and re-engagement. This was achieved by motivating and engaging the team and focusing on results by creating a short-term plan, redefining the roles and creating.
• Managed and supported Senior Managers by being the point of contact and advisor in key ER issues. Facilitated the sales team in supporting the Head of Sales to help a disengaged team to become a better unit.
• Introduced several new company initiatives within the business such as “Lend a Hand” (where colleagues from Support Office at key business periods went into cinemas to do a shift), “Innovation Game” (scheme to gain.

Manchester, United Kingdom

• Reporting to the Group HRD supported senior managers within Support Office. Managed projects and HR initiatives, including changing providers and introducing new company benefits, recruitment and selection, training.
• Project managed the introduction of Pension Auto Enrolment for the business in 2013. Supported the Group HRD to select a provider and present a solution to the business. Managed the project from introducing AE to the.
• Introduced and managed the project for flexible benefits system for 750 employees. Within a tight timescale managed and lead the project where employees were able to select their benefit choices. The system went live.
• Managed the company charity team supporting NSPCC and The Children’s Variety Club. Managed key stakeholders both within and outside the business. This supported the increase in funds raised from £80k to £210K
• Key stakeholder management of our benefit providers and brokers. Ensured that all key benefits were managed effectively and without any risk to the business.
• Improved the group reporting to ensure accurate and consistent data being collated from other territories and shared with Group Finance. Some of the data wasn’t always reported and due to the set up of the spreadsheets.

Manchester, United Kingdom

• Reported to the Senior HR Business Partner and supported 2 Regional Managers. Regions covered were North West and South West cinemas. Provided HR advice, guidance and working in partnership with the Regional Managers.
• Supported the change through the merge of ODEON and UCI. This included integration of processes and systems, harmonisation of employment contract terms and conditions and relationship building in the integration of two.
• Managed and supported the talent and succession plans of both regions with the Regional Managers. Ensured career development plans and events were in place to ensure internal succession was created and where needed.
• Lead the HR agenda in each of the regions through regional meetings, communications, training and implementation of new products.
• Key partner in new cinema openings, closures and TUPE transfers (in and out) of cleaning members of the cinema teams.

Manchester, United Kingdom

Manchester, United Kingdom

Ba Hons, Human Resources

Cipd