Olivia Edwards Email & Phone Number

Charlotte, Nc, Us

Wilkesboro, Nc, Us

North Wilkesboro, North Carolina, Us

• Onboarded new members, kept records for all membership contracts, and provided training on systems. • Managed Pipedrive CRM to track sales outreach, LinkedIn collaboration, and lead activities. • Utilized Trello for team collaboration and event organizing. • Leveraged Greenstick Marketing to schedule social media posts, track and analyze performance metrics, and manage Google My Business profile• Conducted outreach efforts and collaborated with community partners to grow membership. • Oversaw billing, invoicing, and payment systems for memberships, events, and supplies. • Planned and executed member events, which fostered community and enhanced member experience. • Created and executed social media campaigns and newsletters to promote events and drive engagement. • Handled daily operational tasks including opening/closing, cleaning, and inventory management. • Resolved member issues and ensured space was properly staffed and secure. • Managed daily coworking space operations, ensuring exceptional member/guest experiences.

Cherry Hill, New Jersey, Us

• Spearheaded the company's conference planning by communicating with conference leaders, conducting team meetings, and creating copy for outbound sales copy. • Prepared a conference budget that included registration, sponsorship, travel, and speaking engagements. • Attended conferences where I fostered relationships with treatment centers and prospective clients. • Managed critical marketing and sales projects using the project management tool Asana. • Made outbound calls and sent targeted emails to prospective leads within my territory. • Managed HubSpot CRM to track the sales team's calls, emails, and sales pipeline activity. • Created and designed marketing emails through Hubspot to provide updates on the company. • Built dashboards with dynamic visuals and graphs for sales executives to quickly reference and review metrics for daily team activities, sales pipeline activity, and campaign metrics in Hubspot CRM. • Designed a marketing calendar with planned content for managing and monitoring the company’s LinkedIn.

Concord, Nc, Us

Concord, Nc, Us

• Increased average monthly referrals by nearly 300% through B2B field marketing outreach.• Educated primary care physicians, PAs, and nurses on available services offered by CEH through in person and virtual lunches, and monthly office visits.• Built brand awareness and educated potential patients on CEH services through hosting tables at community events throughout North Carolina• Increased inbound web traffic by writing blogs related to CEH services to improve SEO.• Tracked referral growth metrics by maintaining monthly reports through Microsoft Excel• Utilized Canva to create social media content that targeted services that had low numbers for the month• Trained and onboarded new marketing representative within the department

• Designed the website from scratch using Wix Web Design• Created social media platforms for the new venue (Instagram, Twitter, The Knot, Wedding Wire) andengaged with followers through our posts• Utilized Canva to create social media content with pictures of the facility and weddings• Conducted research on the wedding industry to prepare myself and the owner when talking to potentialclients and to keep up with wedding trends• Produced a document folder to organize documents for each couple that had reserved the venue• Maintained the social media calendar to have content scheduled for posting each week

Assisting customers in the shop Processing web and phone ordersObserving the manager order materials and flowersKeeping the lobby clean and presentableCut and process new flowers

Hickory, Nc, Us

Developed and presented a promotional videoApplied technology to communicate through mass messagingOrganized contact information for prospective studentsContacted and set up meetings with business partnersProvided assistance during business meetings Presented Academy information during several career fairs and events

Us

Planned, organized and executed a children’s camp Utilize technology to create email marketingDesigned a monthly newsletter for the membersProvide excellent customer service at the front desk, including taking reservations Ensured accuracy in making daily restaurant menusEntrusted to conducted interviews, developed appropriate questions Reviewed resumes, assisting with the selection process of candidates

Newport Beach, California, Us

Administered superior customer service by taking orders and preparing mealsCleaning the store to keep it sanitary Creating a safe and enjoyable work environment

Hickory, Nc, Us

Assist professors to make copies and scansOrganize extra materials at student worker deskTrusted to pick up and deliver mail Directed students and guests around the office/school Operated Google Drive to communicate tasks and request from professors

Troy, Us

Assist teacher in daily activities, such as reading, interacting, and teaching the kids small tasksleaning up the room and wiping down tablesWatched over children inside and outside Kept track of an activity log for children under the age of 1