Olivia Ellsworth Email & Phone Number

Chicago, Illinois, United States

Bed Capacity Planning - Developed and implemented a bed capacity surge plan with CNO. Led bi-weekly meetings with 30 department leaders to identify responsibility among departments resulting in increased patient throughput by 22%.Bed Reallocation - Served as project manager for Hospital Bed Transformation project: determined and designed capacity improvements in a month period leading to a 21% reduction in ED boarding times and a 3% reduction in adult occupancy.Care Coordination – Constructed a procurement for professional services agreement and managed a partnership with NAMI (The National Alliance on Mental Illness) to facilitate and enhance access to community-based peer support services for behavioral and mental health.Safety - Developed and operationalized a Leadership WalkRounds pilot for executive leaders to talk with front-line staff about safety issues and show support for staff-reported errors. Created action plans with leadership for 200+ reported issues.Project Management - Led implementation of standardized clinical scrubs: developed a $952,000 tri-annual budget, revised the organization’s current dress code policy, and partnered with materials management to organize the distribution of scrubs to staff.Disaster Response - Supported Hospital Incident Command Structure during internal disasters. Authored the executive summary for the Hospital Incident Command team following a flood incident due to a pipe burst.Community Service - Led the planning, implementation, and communication of a two-day blood drive resulting in 300% more blood collected compared to the prior year.CEO Support - Provided assistance with day-to-day responsibilities to the Senior Executive leader, including creating Board of Trustees presentation materials, assisting with strategic initiatives, and preparing other meetings and events.

- Implemented a method to improve hospital-wide patient flow called Real Time Demand Capacity which resulted in an 81% reduction in the left without-being-seen rates and 27% reduction in the arrival to provider time.- Researched and developed a capacity surge plan to implement across the three-hospital Loyola region resulting in an improved patient throughput by 45% from baseline.- Developed a business proposal to provide justification for outsourcing the Gottlieb Center of Fitness to the Loyola CEO & COO. Attended management proposal meetings and worked alongside the Gottlieb Memorial Hospital President & the Vice President of Finance to construct a pro forma.

- Utilized empathetic interviewing skills and tactful language when reaching out to community members to establish trust in order to effectively communicate public health concerns and collect critical data - Documented pertinent information into the UIC School of Public Health REDCap health department database, while adhering to protocols for completeness, accuracy, timeliness, and frequency- Engaged in requisite training, regular program meetings and quality monitoring activities in order to ensure and enhance the quality of contact notification activities and program outcome

- Oversaw and managed twelve clinical and support staff in-patient care activities, such as preparing exercise and therapeutic plans based on individual patient needs, at a high level of professionalism - Aided in the optimization of new patient treatment plans, under the supervision of a therapist, where range of motion, pain management and gait functioning was resolved- Assisted patients in maintaining weight bearing precautions using wheelchairs, canes and other assistive devices - Completed various certification-level training programs in order to administer patient diagnostic tests to determine healing progress

- Gained experience working in a clinical setting alongside other clinical specialists such as; Physical Therapists, Women's Health Specialists and Occupational Therapists- Assisted patients in treatments and reported status changes to supervising therapist for immediate attention- Trained new hires on equipment usage and specific therapeutic abbreviations each therapist used in order to properly assist patients during their therapy session- Scheduled patient appointments and assisted therapists with prioritizing and organizing caseloads- Continually improved knowledge, skills and performance based on feedback and proactively identified further development

Chicago, Illinois, United States

- Assisted in the formulation of the textbook titled “Capital Budgeting and Leasing” - Organized graphs, charts, and tables to ensure data was presented in a straightforward and logical manner- Reviewed information, calculations, grammar, and punctuation for accuracy

Master'S Degree, Health/Health Care Administration/Management

Bachelor'S Degree, Kinesiology And Exercise Science