Olivia Engel Email and Phone Number

I assist with management duties of the Chamber of Commerce and its events and activities to keep my people-skills sharp and make a positive community impact.

Grew this business from one to four stores in under two years. Responsible for hiring andcoaching of all staff and for merchandising, opening and closing procedures, inventory andreceiving, store-to-store guest experience consistency, and more.

From a two-store operation to a multi-state franchise, I was with Francesca’s starting as anassociate for the first 6 months and then promoted to store manager of their FlagshipHouston Uptown Park location.

Trained incoming employees in company procedures and Tasks. Fostered a team-orientedenvironment that encouraged honesty, respect, and personal responsibility by example.Helped develop the new Old Navy “Baby” and “Maternity” store sections and gavesuggestions to management for increasing sales and customer satisfaction. Assisted otherassociates in resolving customer disputes amicably.