Olivia Epps, Mba Email & Phone Number

Florence, South Carolina

• Conduct payroll reporting.• Manage day-to-day payroll needs, updates, and timeclock issues.• Completed all daily operating office needs and tasks, reporting directly to the CEO. • Conduct the hiring process, ensuring vacancies are filled quickly and appropriately.• Maintain contact with governing bodies to ensure standards and qualifications are consistently met.

• Monitors and manages KPI’s to align with/exceed company’s expectations, using consistent strategies.• Responsible for recruiting, selecting, and training/development of all store personnel.• Currently maintaining the highest Shopper Track Conversion in the district.• Improved inventory results by 11% by maintaining staff trained in the importance of loss prevention. • Leading assisting managers in potential store leadership by training and developing in store operations, peer to peer communication, proper management practices, email etiquette, and customer relations.

● Responsible for the onboarding of all new staff, office and clinical● Maintained office efficiency by organizing operations and procedures.● Managed, processed & submitted payroll for accurate and timely payment to staff.● Supported marketing team in the requisition of new patients as well as obtaining needing information.● Maintained 95% rate of billing returns for the office resulting in positive revenue spikes.● Supervised tasks for the office including daily needs of the marketing team.● Worked closely with several offices across the region using Zoom and other networking systems.

Master Of Business Administration - Mba

Bachelor'S Degree, Health/Health Care Administration/Management

Master Of Business Administration - Mba