Created and curated web editorial via Wordpress and social content via Later to enhance brand awareness and engage audiences.Managed retail operations, ensuring efficient daily performance and meeting business objectives.

Through this position, I work to oversee the Elite Spa Group's marketing and communication channels. Tasks include:- Implementing marketing strategies- Managing all social platforms and communication- Creating and rolling out paid ads- Creating and rolling out events- Creating marketing material, emails, and promotions- Overseeing our website and overall online presence- Working closely with management to analyze projections and outcomes.

Use Mailchimp to design and send thousands of emails to reach recurring and potential customers and inform them about products and events.Help with various marketing tasks for both the retail store and wholesale company. Tasks include:- Photoshoots for different marketing campaigns- Adding, removing, and formatting products to our website using both Shopify and Lightspeed- Social Media Overviews working with an outside marketing agency- Other marketing-related jobs as assigned by the Marketing Manager.

Greeted dozens of customers daily at the front door, and offered assistance with purchases. Helped numerous customers with sales purchases. Answered customers' questions regarding Shannon Passero, weekly sales, and return policies.

Provided Childcare to children ages 6 months and up. Created a safe, fun, and welcoming environment while adapting the various and individual needs of each child.

Ensure every customer interaction is carried out in a professional, courteous, and efficient mannerMaintain a thorough knowledge of the shopping center's services, amenities/facilities, stores/locations, promotional activities, and toolsProactively seek opportunities to create memorable customer interactions assist customers and provide excellent service at the Guest Services location

I coordinated and created a series of blogs and TikTok videos outlining a variety of different destinations that are unique to Niagara Falls. This includes meeting various deadlines, scheduling appointments with people and businesses, and completing projects in a timely manner.Additionally, I also gained experience creating a social media campaign for the Niagara Falls Farmers' Market regarding the release of their most current reward. I also created content to ensure the social media account remained active during the off-season on Facebook, Instagram, and Twitter. Through this, I was able to use a variety of different trends and posts to highlight the Market and keep the audience engaged.

Oversaw and lead the communication, popular culture, and film student society through all areas, including:Fundraising and budgetingVirtual and in-person event coordination and planningSocial media marketingContent creationNetworking Communication

Creating, planning, and executing a variety of engaging and educational science lessons, experiments, and games on a weekly basis for children ages 4 - 12.

Provided care to up to 15 children, leading them through various games and activities that promoted physical activity, educational aspects, creativity, and/or teamwork while keeping them safe and entertained. Using my experience, I gave guidance and direction to new camp councellors within my group, leading them to become successful within their position.

Communicate engagingly with customers from all over the world, while meeting their individual needs and providing a positive and successful store experience. Managed a cash register and ensured a precise balance at the end of each shift.

Called hundreds of BrockU Alumni to keep a continuous relationship with them, updated them on the University, and accepted donations. Helped fundraise money for various social causes around Brock to ensure that the students are able to access all necessary resources.