Olivia Eubanks Email & Phone Number

Dallas, Texas, United States

-Having a heart to deliver world class shopping experience. -Curating an excellent and memorable experience for our clients. -Providing a Luxury experience for every person, everywhere, everyday.

Prosper, Texas, United States

-Content creation: developed visual themes & aesthetics that resonate with the target audience and enhance brand identity. -Photo & Video editing: utilize industry-standard software (adobe photoshop & light room) to edit and enhance photos/videos for digital marketing. -Content optimization: monitored social media analytics & insights to track content performance & identify areas for improvement.-Customer experience: Able to interact & communicate with clients with positive energy.

United States

-Oversaw store operations: includes opening and closing the store, making sure the schedule for clients is up to date for the day.-Created reports on number of new clients, potential clients, and sales weekly.-Created personal relationships while training clients during EMS workouts and performing their body sculpting.-Created growth in the company with the performance of social media marketing and community engagement.

Carrollton, Texas, United States

-Trained new hires in guest experience skills including the importance of elevated language.-Enhanced guest experience by using the Core 4 Model.-Established new training techniques on the floor in operations for specific positions.-Create progress reports on how each employee was performing and make needed adjustments that benefit the as a whole. -Consistently look for ways to improve individuals skills, while also benefiting the team.

Flower Mound, Texas, United States

-Direct supervision of daily operations of guest experience and operations for my team (specific roles and tasks)-Oversaw opening store tasks and making sure the store is guest ready for operation.-Managing a team of 15 during peak hours during the day.-Provided superior guest experience leading to “Raving Fans”-Handled counting and imputing financial responsibilities at the end of the shift.

The Colony, Texas, United States

-Developed and modified guest experience excellence training programs.-Support front of house team members and look for ways to elevate guest experience. -Help assist in all areas of the business with training procedures. -Help create visual aids to help inform team members while on their shift.-Efficient in Pathways training courses.-Being creative with ways to make sure the whole team performs tasks seamlessly during operation.