• Utilize SAFe methodology to plan work for a team of developers in ten week increments• Write user stories based on feature requirements gathered from product management and end user design review sessions• Oversee execution of current PI commitments, maintaining priority focus and readjusting work plans as necessary by leading sprint planning and backlog refinement ceremonies• Lead System Demos with business partners to share progress on work and nurture feedback loop with end users• Support products operationally by responding to Service Desk tickets and engaging regularly with crew members who use our apps• Deploy Crew apps for BYO and company-managed mobile devices• Design Analytics workflows and dashboards to report usage statistics for our internal mobile apps• Curate communications for various work groups to ensure appropriate information is shared related to ongoing work

• Served as liaison between Midstream stakeholders and the Data Driven Operations group, specializing in Data Analytics• Gathered and vetted requirements for new dashboards and data analysis requests• Prioritized requests against one another to maximize value return for the Midstream business unit• Informed business users of the data analysis options available to them using tools such as MuleSoft, Alteryx, and Tableau• Communicated across the organization any time there were operational issues • Conducted UAT and coordinated OCM for production migration of approved projects

• Developed operational support model for newly released mobile payment applications• Provided Tier 2 IT support for all operational issues• Managed relationships with the vendors involved in the development of the applications and the payment methods within the mobile wallet• Supported financial settlement for all marketers utilizing mobile pay• Reported and analyzed metrics for Marketing management to help inform long-term decisions regarding this space• Responsible for releases of all new app versions as well as app store presence

• Primary 24/7 Operations support for ten in-house developed applications that support our Marketing and Lubricants business units, including extranet sites that allow external marketers to order product directly• Maintained SQL databases that supported these applications and the integrity of all their data flows• Updated and enhanced .NET code to support requests from business stakeholders• Gathered requirements for enhancement requests and prioritized them• Organized all testing, defect resolution, and implementation of enhancements and maintenance to the applications

• Maintained databases containing confidential salary information which were used for analysis internally and also made available to the public in an anonymous form• Assisted in the construction of the new Career Services website including coding pages, organizing content, and designing the layout by working with graphic design interns (HireSooner.com)• Provided direct support to the full time staff in the office on any IT related issues they encountered• Supervised other IT interns to segregate responsibilities and coordinate project tasks• Acted as an Ambassador to employers during Career Fairs, assisting with any needs they had and making their recruiting experience as easy and efficient as possible

• Built automated tests designed to mimic real transactions used in SAP• Ran automated tests on enhancements to SAP to ensure expected functionality before installing enhancements into the production environment• Worked with SAP functional teams to gather requirements for tests and verify transaction steps