- Provided compassionate and reliable pet care services to clients in the local community.- Established strong relationships with pet owners by delivering exceptional customer service andpersonalized care.- Conducted consultations with clients to understand their specific needs and pet care instructions.- Performed dog walking, feeding, grooming, and administering medications as required.- Ensured the safety and well-being of pets in my care, implementing best practices and safetyprotocols.- Maintained detailed records of visits, including activities, observations, and any notable behavior orhealth changes.- Communicated regularly with clients to provide updates on their pets and address any concerns.- Managed scheduling, invoicing, and client communications through the Rover Pet platform.

- Greeted and welcomed clients, providing them with a positive first impression of the hospital.- Processed payments, handled cash transactions, and managed insurance claims.- Scheduled appointments and coordinated the veterinary team availability to meet client needs.- Responded to client inquiries in person, over the phone, and via email, addressing concerns andproviding information about services.- Maintained accurate client records, including medical histories, contact details, and billing information.- Collaborated with veterinary professionals to ensure smooth client flow and efficient service delivery.- Assisted in coordinating and organizing special events and promotions to engage clients.- Participated in ongoing training and development programs to enhance knowledge and skills.